Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Tropical Smoothie
Indianapolis
08.2024 - 02.2025
Maintained detailed records of customer interactions, transactions and comments for future reference.
Provided accurate information about products and services to customers.
Maintained a high level of professionalism when dealing with difficult customers.
Answered customer inquiries and provided accurate information regarding products and services.
Developed positive relationships with customers through friendly interactions.
Provided exceptional customer service to ensure customer satisfaction.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Cleaned the kitchen area, equipment, utensils, counters, floors. after each shift.
Prepared sandwiches according to customer specifications, including ingredients and condiments.
Assisted customers with special orders or requests as needed.
Checked out customers efficiently at the end of their order transaction.
Inspected finished product prior to presentation to customers for accuracy in order fulfillment.
Prepared and served various types of smoothies.
Performed opening and closing duties such as cleaning counters, restocking supplies.
Dietary Aide
University Heights Health & Living Community
Indianapolis
06.2022 - 02.2023
Ensured that all food was prepared according to established health standards.
Assisted with preparation of snacks and other light meals.
Stocked supplies in dining areas as needed.
Prepared and served meals according to dietary guidelines.
Set up trays for patients upon request.
Delivered meals to residents and patients in their rooms when requested.
Provided assistance with meal setup, serving, and clean up as needed.
Cleaned and sanitized kitchen equipment and surfaces.
Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
Set up trays and food service carts to deliver food to residents.
Set tables before patients arrived to maintain meal plan productivity.
Worked closely with team members to update cleaning protocols and increase aide efficiency.
Delivered snacks to nurse station for distribution to specific residents.
Treated patients and team members with dignity and respect.