R. ABINAYA

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items and join reward programs.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

• Responded to inbound inquiries regarding accounts and payments.
• Made outbound calls to vendors and customers to discuss and resolve account needs.
• Submitted cash and check deposits and generated cash receipts to record money received.
• Reconciled accounts receivable ledger to verify payments and resolve variances.
• Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
• Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
• Used accounting software to reconcile accounts, track income and generate invoices.
• Reported financial data and updated financial records in ledgers and journals.

Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.

• Monitored office supplies by checking inventory and placing orders.
• Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
• Handled office supply orders and inventorying.
• Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
• Collected, sorted and distributed mail and prepared mail, messages and courier deliveries.
• Organized and transferred incoming mail and checked correctness of outgoing mail.