R. BALASUBRAMANIAN
Nagapattinam,TN
Summary
Outgoing, motivated team player eager to contribute dynamically in an organization, where I can put forth all my efforts and knowledge for the development of the organization and my own self towards supporting the objectives of an organization that rewards reliability, dedication and solid work ethics.
Nearly 12+ years of experience in SALES & OPERATIONS. A keen analyst, highly skilled in market forecasting, quick in identifying and formulating strategies to exploit business opportunities. Skilled in managing teams to work in sync with corporate set parameters & motivating them for achieving business and individual goals. Effective communicator with relationship building and excellent interpersonal skills.
Overview
11
11
years of professional experience
6021
6021
years of post-secondary education
Work History
Assistant Manager
Reliance JIO INFOCOM Limited
08.2022 - Current
- Achieve sales targets of all products- devices, accessories and telecom products to direct channel, indirect channel and other alternate channels
- Responsible for planning and achieving brand wise and town wise growth with stress upon range selling and distribution expansion
- Manage relationship with devise distributors, activation and recharge distributors and key retail outlets including modern trade outlets
- Training and development of field staff (sales promotion and distribution)
- Maintaining direct Relationship with customers and resolving their issues
- Planning innovative sales promotion activities / schemes to generate sales
- Training & developing the capability of Sales Team
- LCO identification on Boarding
- Ensure training & onboarding of LCO manpower
- Drive the customer target through LCO as per target
- Coordination with cross functional team
- Co-ordination with internal depts
- & External clients
- Handling customer escalations & giving solution within a day
- Planning to reduce the overall fault rate & repeat percentage
- Monitoring all function day-to-day activity for achieving daily target
- Monitoring all function KPI & SOP for achieving monthly KPI
TSM
Airtel
04.2016 - 07.2022
- To plan primary & secondary volumes at incremental growth
- Handling 4 distributors, 15 salesman, 15 (SPO Promoters), in given territory
- Increasing in customer base thereby incremental in RES
- Increasing Tertiary as well as DATA Tertiary covered all the Promoting Flex, 121 promotions, Conversion of Other network customers through MNP by Promoting Network Strength (Door to Door Campaign), New Activation with Data Pack Promotion
- Data visibility in the market, driving 121 in multi brand outlet
- Ensuring all DSE / ADs/ PSR are covered with necessary career building Training at Sales Academy by giving Confidence to handle Retailers' Queries and solving it on Time
- In order to adhere HSW conduct surprise Audit to ensure HSW Compliance
- On HSW Part Insisting and ensuring Team members have Safety Passport, Helmet with reflective stickers and reflective Jackets
- Data Voice FRC plan Promotion, 121 communications has been done through Daily GATE Meeting in Every DD point
- 30th or 31st of Every Month conducting DSE , AD & DD monthly meeting
- Best Team Express reward
- Visiting the Retailer shops in the market on daily basis
- Providing customers with company quotations
- Gathering market and customer information and providing feedback on future buying trends
- Recording sales and order information and sending copies to the sales manager
- Responsible to drive Unit objectives by effectively managing the S&D team
- Continuous performance monitoring of Activation & Promotion in each territory
- Training and development of field staff (sales promotion and distribution)
- Maintaining direct Relationship with customers and resolving their issue
Sales Executive
Airtel Broadband
10.2013 - 04.2016
- To plan on primary & secondary volumes at incremental growth
- Handling 4 distributors, 4 salesman, 1(RMD), 11 spokes in given territory
- Daily sales monitoring at territory level
- Visiting the Retailer shops in the market on daily basis
- Providing customers with company quotations
- Gathering market and customer information and providing feedback on future buying trends
- Recording sales and order information and sending copies to the sales manager
- Checking quantities of goods on display and in stock
- Responsible to drive Unit objectives by effectively managing the S&D team
- Continuous performance monitoring of Activation & Promotion in each territory
- Training and development of field staff (sales promotion and distribution)
- Maintaining direct Relationship with customers and resolving their issues
- Planning innovative sales promotion activities / schemes to generate sales
- Developed new markets in villages around Town
- Couple of Market Developers got promoted as Market Developer Executive
- Distinction of consistently achieving sales targets
Education
B.E - Electronics And Communications Engineering
E.S.G.P College of Engineering & Technology
Nagapattinam, India03-2013
Higher Secondary -
SMH Matric Hr.Sec.School
Sirkazhi, India04-2009
SSLC -
SMH Matric Higher Secondary School
03-2007
Skills
Sales Planning
Business Goal Achievement
Forecasting
Market Segmentation
Business Development
MS Excel
Basic Excel Formulae
Advanced Excel Formulae
Pivot Tables
Pivot Charts
MIS Reporting
Data Analysis
Trend Analysis
Analytical Skills
Academicoverview
- B.E, E.S.G.P College of Engineering & Technology, 71%, 2010
- Higher Secondary, SMH Matric Hr.Sec.School, 68.58%, 2006
- SSLC, SMH Matric Higher Secondary School, 76.18%, 2004
Disclaimer
I hereby declare that the information stated above is true to the best of my knowledge.
Knowledge - Msexcel
- Basic formulae in Excel (Sum, Sum If, Sum Ifs, Average Ifs, Count Ifs, Max, Min, Trim, Concatenate, Data Validation & Conditional Formatting).
- Advanced formulae in Excel (VLOOKUP, Hlookup, Offset, Choose, If, Index and Match).
- Advance reporting options like pivot tables and Pivot Charts in Excel.
- Preparing MIS Reports, Daily Internal Dashboards by using Excel.
- Preparing reports to generate to spend for MTD, YTD & 12 months rolling.
- Publish Monthly/Quarterly/Yearly reports to Management.
- Usage of trend analysis graph to view the performance of last year, and current year.
- Strong analytical skills ability to analyze and interpret the information from multiple view reports.
Timeline
Assistant Manager
Reliance JIO INFOCOM Limited
08.2022 - Current
TSM
Airtel
04.2016 - 07.2022
Sales Executive
Airtel Broadband
10.2013 - 04.2016
B.E - Electronics And Communications Engineering
E.S.G.P College of Engineering & Technology
Higher Secondary -
SMH Matric Hr.Sec.School
SSLC -
SMH Matric Higher Secondary School