R. GANESH SRIDAR
Bengaluru,KA
Summary
Senior Director with 28+ years leading managed services solutions, sales and delivery. My interest and focus area incudes Data & Analytics , AI managed services across Industries and scaled practices. Owned P&L, and delivered measurable customer value through vision, roadmap, COE-led capability building, and accelerators. Proven record in presales, sales, delivery, and offering development, with global team leadership and operational excellence (ITIL/SRE, SLAs/SLOs, AIOps/automation). Passionate about value creation, continuous improvement, and growth. Expert in strategizing and delivering complex, large-scale solutions to foster innovation and advance business capabilities of global clients. Skilled in orchestrating global matrix teams and developing business-focused AI solutions, with a strong emphasis on responsible AI and AI/ML Ops. Accomplished in managing end-to-end technology managed services outsourcing solution sales, with a particular focus on digital, data, AI, Infra and apps.
Hardworking Associate Director knowledgeable about business practices in the cross industry. Adept at supporting and enhancing operations with a decisive leadership style and strategic approach to decision making.
Highly organized and self-motivated professional experienced in project management, team development and process improvement. Skilled in developing and implementing strategies to increase efficiency and performance. Passionate about driving business growth and creating positive work environment.
Seasoned Managed Services Director knowledgeable about all areas of business operations. Offering 25+ years of experience in business planning, operations and team management. Strong leadership and team-building skills.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Associate Director, Solution and Presales, Managed Services
EY Global Delivery Services
11.2018 - Current
- Founding member and key driver in the establishment and growth of EY Global Managed Services, leading initiatives across various technology domains.
- Founding member of EY Global Managed Services experience in a pre-sales or solutions architect role, with a focus on data and analytics managed services.
- Grew YoY 17% in managed services solutions, Data & Analytics, AI/ML offering management.
- P&L ownership: $800m revenue; portfolio of 12 multi-year managed services engagements across industries.
- Knowledge of data warehousing, data lakes, business intelligence, and analytics platforms.
- Led responsible AI initiatives.
- Managed AI/ML Ops and Managed Service offering.
- Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
- Assisted senior leadership in managing all aspects of operations.
- Led teams of up to 80 personnel, supervising daily performance as well as training and improvement plans.
- Developed Go to Market strategy for managed services.
- Coordinated Global Matrix teams.
- Handled Global Solution architecture go-to-market function.
- Developed framework & architecture for MS Operating model.
- Achievements:
- Established EY’s market-leading position in managed services through strategic AI/ML offerings.
- Played a crucial role in achieving 17% year-over-year growth in managed services solutions.
- Reviewed proposed regulatory changes and evaluated potential impacts on business operations.
- Led teams of up to 80+personnel, supervising daily performance as well as training and improvement plans.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
Transformation Practice Leader - Digital
DXC Technology
08.2016 - 10.2018
- Led and managed the global offshore team as the Transformation Practice Leader, Data and AI transformations overseeing the presales,solutioning and integration of digital transformation solutions.
- Led Global Offshore team for Transformation Practice solution architects.
- Managed services utilizing PRAs, Automation, Data & Analytics,cloud and integrated digital transformation solutions.
- Consulted in designing transition and transformation and IT services solutions.
- Achievements:
- Spearheaded the offshore transformation practice that integrated digital transformation solutions. Solution architecting for complex requirements.
Principle Architect Lead for Global Infrastructure Services, Americas Region
Wipro Technologies Limited
09.2015 - 08.2016
- Oversaw the Americas region as Principle Architect Lead, driving solution sales and managing key service pursuits.
- Drove solution sales as Leader for Americas Solution sales.
- Led managed services pursuits in areas of Cloud, Network services and Digital solutions.
- Achievements:
- Significantly contributed to the growth and expansion of managed services in the Americas region through effective leadership in solution sales.
Technical Solution Architect Solution Design Manager - Band 9
IBM India (P) Limited
06.2008 - 08.2015
- Founded and managed IBM’s Solution Architect team, leading managed services outsourcing sales and offering development.
- Established Solution architect team for IBM.
- Managed end-to-end technology managed services outsourcing solution sales.
- Focused on building offerings around Mobility,digital, cloud, and data centers.
- Achievements:
- Instrumental in developing new technology offerings that strengthened IBM’s position in the digital, cloud, and data center markets.
Customer Engineering Manager Senior Manager
HCL Infosystems Limited
07.1997 - 06.2008
- Began career as an engineer at HCL Infosystems, eventually managing systems and datacenters before building and leading the strategic outsourcing unit.
- Started as an engineer, responsible for deployment and management of systems and datacenters.
- Built Strategic outsourcing unit with 18% YoY growth.
- Secured various outsourcing deals.
- Achievements:
- Successfully built and expanded the strategic outsourcing unit, achieving 18% year-over-year growth.
- Secured numerous outsourcing contracts, contributing to the unit’s success.
Education
Post Graduate - AI
University of Texas, Austin
01.2024
MBA - undefined
Periyar University
01.2021
B.Tech - Electrical & Electronics Engineering
PRIST University
01.2011
Diploma - Electronics
SASTRA, Thanjavur
06.1997
Skills
- Problem-Solving
- Teamwork
- Communication
- Leadership
- Data and Analytics solutions
- Certified Master Architect
- AI/ML , Responsible AI
- AWS Foundation Cloud Architect
- Presales/Solution Architecture
- Service Management
- Global Delivery and Presales
- Managed Services Strategy and P/L Ownership
- Vision, Road Map and Practice Growth
- Team Management and Delivery excellence
- Practice Leadership
- Strategic leadership
- Fiscal oversight
- Technical implementation
- Key relationship management
Certification
Sr. Master Certified Architect
Languages
English
Hindi
Tamil
Hobbies and Interests
Engaging with the tech community through attending and participating in industry-specific webinars and workshops., Analyzing and strategizing in competitive strategic board games.
Accomplishments
- Led a global offshore transformation practice at DXC Technology, delivering tailored Digital and AI services and integrating digital transformation solutions.
- Spearheaded the founding of EY Global Managed Services, driving a 17% year-over-year growth in managed services solutions, Data & Analytics, and AI/ML offering management.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Associate Director, Solution and Presales, Managed Services
EY Global Delivery Services
11.2018 - Current
Transformation Practice Leader - Digital
DXC Technology
08.2016 - 10.2018
Principle Architect Lead for Global Infrastructure Services, Americas Region
Wipro Technologies Limited
09.2015 - 08.2016
Technical Solution Architect Solution Design Manager - Band 9
IBM India (P) Limited
06.2008 - 08.2015
Customer Engineering Manager Senior Manager
HCL Infosystems Limited
07.1997 - 06.2008
MBA - undefined
Periyar University
B.Tech - Electrical & Electronics Engineering
PRIST University
Diploma - Electronics
SASTRA, Thanjavur
Post Graduate - AI
University of Texas, Austin