R JAYAKUMAR

• Oversaw ship operations including load/discharge planning and SLA compliance for global agency coordination.
• Handled vessel schedule maintenance including Long-Term Schedule (LTS), feeder/mainline creation and amendments.
• Coordinated vessel status updates with Vessel Planning Managers (VPM) and generated performance reports.
• Processed vendor contracts and updated terminal/port-related cost tariffs in accordance with pricing agreements.
• Preparing Index costs for the Pricing Team based on the Contract and updating cost index such as load costs, discharge costs, haulage costs, feeder costs etc.
• Created routing setups for sea, inland, and haulage locations, optimizing service and cost effectiveness.
• Monitoring the agency activities like Container Activity Report (CAR) approval in CTL, PTC and MSC CARs to provide support to users to perform Operational activities on time before & after vessel sail.
• Managed unclaimed cargo reports and coordinated with agencies to ensure timely container returns to depot/terminal within SLA.
• Supervised the Due Diligence team on a new project from Dubai headquarters, focusing on sanction screening and compliance review.
• Generated reports for clients and internal stakeholders; conducted internal data audits and quality checks.

• Part of costing desk, Doing both Export & Import Activity.
• Doing Vendor co-ordination for queries & Part of Vendor reconciliation along with Finance team.
• Handled invoice disputes with Vendor & Front office &Training new hires on operation knowledge. Backup for Team Lead.
• Co-ordination with automation team to automate and process improvement. Communicate effectively with stakeholders and service quality management team.
• Providing end to end visibility report to Front office on daily basis. Sharing customer specific reports to management
• Being part of implementation team and successfully migrated entire costing process to back office without any issues
• Creating Container Load Plan (CLP), APL Bill of Lading (ABL) & Forwarder Cargo Receipt (FCR) in ACS software according to tasking assigned from front office.
• Creating Container Load Plan (CLP) based on given stuffing plan received from front office
• Creation of ABL based on stuffing plan and invoice, which will be triggered to EDI after FLO confirmation
• Creation of FCR to proceed with payment from shipper
• Shipping Advice (SA) or Advance Shipping Notice (ASN) will be sent to customer post vessel departure
• Engaging with shipper regarding any queries and draft revisions on FCR

• Export Documentation correction
• Preparing export Invoice
• Ensure timely processing of export shipments
• Verify sanctioned party screenings prior to release of export documents
• Prepare and audit export documentation for vessel shipments .

· Chasing Final MBL and COB status.

· Creating HBL to end customer, amendment and resolving queries to customer.

· Arrangement of DDP, DAP and pickup at shipper warehouse on customer request

o after rate quote created.

· Issuing special rates for consignee routed shipments on agreement for

· LCL shipment on approval of sales team.

Create, assemble and present applicable export documentation required per country specific destination in accordance with export laws and regulations.

· Escalation handling of external/internal clients

· Allocation of work to Employees based on the operational report

· Maintaining Productivity data

· Make sure Filing is done on time

· Responsible for keeping the team updated on the process changes

· Responsible for handling all communication mail from Agency & customers.

· Mentor for new comers in areas of Job planning and production