R. KALA
Bangalore
Summary
Goal-oriented manager with distinguished experience in Insurance and Banking industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
17
17
years of professional experience
Work History
Sales Team Manager
Shield Insurance Agency
04.2021 - Current
- Recruited, interviewed and hired individuals adding value, dedication and knowledge to sales team.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- worked in Back end documentations, operations, quote generation.
Key Relationship Manager
Aviva Life Insurance
09.2017 - 04.2019
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Team Manager
Standard Chartered Finance Ltd
09.2007 - 06.2012
- Recruit, Manage & Motivate the Team
- Train the bank products (cross selling) Royal Sundaram(G.I)
- Achieve the business target
Education
MBA - H.R
Madras University
01.2010
B.A - Economics
Queen Mary’s college
01.2002
H.S.C - undefined
J.G.Hr.Sec School
01.1999
S.S.L.C - undefined
D.V.S Reddy Hr. Sec. School
01.1997
Skills
- Windows
- Ms Word
- Ms Excel
- Ms PowerPoint
- Hard Working
- Interpersonal Skills
- Communication Skills
- Adaptability
- Results-oriented
Languages
Tamil
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
kannada
Upper intermediate (B2)
Personal Information
- Date of Birth: 06/14/81
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Disclaimer
All information furnished above is true and correct to the best of my knowledge and belief and if given an opportunity, I shall discharge my duties to the entire satisfaction of the employer.
Roles And Responsibilities
- Recruit, Manage & Motivate the Team.
- Train the bank products (cross selling) and Insurance Products
- Achieve the business target
Timeline
Sales Team Manager
Shield Insurance Agency
04.2021 - Current
Key Relationship Manager
Aviva Life Insurance
09.2017 - 04.2019
Team Manager
Standard Chartered Finance Ltd
09.2007 - 06.2012
B.A - Economics
Queen Mary’s college
H.S.C - undefined
J.G.Hr.Sec School
S.S.L.C - undefined
D.V.S Reddy Hr. Sec. School
MBA - H.R
Madras University
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