Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Disclaimer
Languages
Timeline
Generic

R. PAVITHRA

Chennai

Summary

Dynamic sales professional with a proven track record at Ultimate Construction Solutions, excelling in sales coordination and customer engagement. Skilled in data analysis and problem-solving, I effectively enhanced customer satisfaction and drove revenue growth through strategic marketing initiatives and performance reporting. Committed to delivering exceptional results in fast-paced environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Global Sales Operations • Retailer Support

LYCATEL.BPO.PVT.LTD
Chennai
05.2021 - Current
  • Documented and articulated sales and operational processes to deliver effective business solutions.
  • Streamlined administrative operations, boosting efficiency for front-line sales teams.
  • Monitored employees and vehicles through REPSLY application, improving sales operations and productivity.
  • Analyzed customer feedback surveys and implemented changes accordingly.
  • Managed daily store operations and ensured smooth customer service.

Sales Coordinator, Admin

Ultimate Construction Solutions
04.2019 - 05.2021
  • Organized promotional materials and coordinated marketing campaigns.
  • Prepared monthly reports on sales activities, revenue, expenses, and other key metrics.
  • Supported sales team by delivering current territory sales data and costing information.
  • Performed follow-up calls with customers after each sale was completed.
  • Planned trade shows and conferences for new product launching or existing product promotion.

Sales & Customer Executive

Idea Cellular Ltd.
Chennai
12.2017 - 04.2019
  • Assisted customers with inquiries and resolved service-related issues.
  • Provided product information and guided customers on service options.
  • Collaborated with team members to enhance customer satisfaction strategies.
  • Educated customers about new promotions and features of mobile services.
  • Resolved customer issues in a timely manner.

Education

Bachelor of Arts - Accounting and Finance

Gurunanak College
Chennai
01.2014

HSC - Accounting

Holy Family Convent, Matriculation
Chennai
05.2011

SSLC - General

Himayam Matriculation School
Chennai
05.2009

Skills

  • Customer feedback analysis
  • Territory management
  • Customer engagement and support
  • Data entry
  • Account management
  • Customer service
  • Sales coordination
  • Data analysis
  • Performance reporting
  • Team collaboration
  • Problem solving

Certification

  • Certification on Corporate Relations, TCS
  • Certification in Finance, TNPL

Personal Information

  • Father's Name: Mr.Ravi Kumar
  • Date of Birth: 10/11/94
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

Disclaimer

I hereby Declare that the information furnished above is true to the best of my Knowledge and belief. I am also Confident of my ability to work in a team.

Languages

Tamil
First Language
English
Proficient (C2)
C2

Timeline

Global Sales Operations • Retailer Support

LYCATEL.BPO.PVT.LTD
05.2021 - Current

Sales Coordinator, Admin

Ultimate Construction Solutions
04.2019 - 05.2021

Sales & Customer Executive

Idea Cellular Ltd.
12.2017 - 04.2019

Bachelor of Arts - Accounting and Finance

Gurunanak College

HSC - Accounting

Holy Family Convent, Matriculation

SSLC - General

Himayam Matriculation School
R. PAVITHRA