

Professional Customer Service Coordination and Representative with over 7+ years on handling OEM’s ( Renault Nissan , FORD, Ashok Leyland , Daimler , Isuzu , OLA ). Achieving and sustain the customers delivery performance ratings. Achieving zero customer’s line stoppage on-time deliveries. Skilled in monitoring the FG stock to ensure the level is appropriate; took actions on the low & over stock items; identified slow moving & dead stock and arrange for disposal. Close coordination with across the team for new product sample on-time delivery and smooth launches (SOP). Close tracking and monitoring during end of projects (EOP) to avoid the OBS stocks. Controlled budget utilization freight and packaging/consumable. Proficient in forecast demand various analysis and on-time react to customers and mitigate to suppliers to meet the demand. Continues process improvement activity. Warehouse management System. Initiative achieve the cost savings.
Production planning Control
Dispatches & Logistics Management
Demand Forecasting Analysis
Customer Support and Satisfaction
Stores/Warehouse management
VA VE implementation
Team Management
MIS & Data Management
Packaging Improvement
Inventory Control and Analysis
Windows
MS DOS
Word
Excel
PPT
SAP MM
G-PARTNER
SCP
SRM
DIVE
EDI
ARIBA
FSP
Industry standards
Environmental awareness
Problem-solving
Time management
Teamwork and collaboration
Computer skills
Organizational skills
Multitasking
Problem resolution
Decision-making
Team building
Work Planning and Prioritization
Problem-solving abilities
Adaptability
Analytical skills
Continuous improvement
Time management abilities
Inspections
Goal setting