Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

R Sudeep

Information Technology
Hyderabad

Summary

  • Ensuring optimal performance of Salesforce systems and products and Maintaining the sales cloud, as well as building the environement.

Overview

9
9
years of professional experience
3
3
years of post-secondary education
4
4
Certifications

Work History

Success Engineer Analyst

Salesforce
03.2019 - Current
  • Strong knowledge on Email &Desktop integration setup, and with Administrative setup and experience with different SFDC development tools.
  • Worked with setting up the whole Email infrastructure for user with the Email security feature DKIM and SPF.
  • Good experience with DNS setup and Microsoft exchange Environment
  • Understanding of Software Development Life Cycle (SDLC), Agile and Scrum Methodologies.
  • Excellent communication and inter-personal skills; accustomed to working in both large and small team environments.

Sr.product Analyst

Thomson Reuters
01.2019 - 03.2019
  • Distribution and packaging of financial software.
  • Worked on Various Operating system to test the software to be installed and check the performance.
  • Developed scripts for consistent testing team-wide.
  • Worked with development team to assess issues and test for solutions.
  • Integrated application software and hardware configuration changes.

Tech Representative

Unisys
03.2016 - 12.2018
  • Identify the type of issue (IMAC or Break fix) and engage field service engineer.
  • Has worked on Tools like HPSM, BMC Remedy, Service Now, JIRA.
  • Worked for various process like MERCK & Co, ST Micro, BWM, & Underwriter lab.
  • Worked on Project like Software packaging, distribution, Installation, Push Portal & LanDesk.
  • Manages the process to restore normal service operation as quickly as possible.

Education

B.com Computer -

Avanthi Degree College ( B.com Computer App)
Osmania University
03.2013 - 07.2016

Skills

    Engineering abilities

Certification

Salesforce Certified Administrator (SCA)

Interests

Football

Music

Travel

Timeline

ITIL Foundation Level

07-2021

Gremlin Certified Chaos Engineering Practitioner - GCCEP

07-2021

Salesforce Certified Sales Cloud Consultant

09-2020

Salesforce Certified Administrator (SCA)

05-2019

Success Engineer Analyst

Salesforce
03.2019 - Current

Sr.product Analyst

Thomson Reuters
01.2019 - 03.2019

Tech Representative

Unisys
03.2016 - 12.2018

B.com Computer -

Avanthi Degree College ( B.com Computer App)
03.2013 - 07.2016
R SudeepInformation Technology