R VIDHYA
Bangalore
Summary
Disaster Recovery Project Manager with extensive experience at Kyndryl, specializing in resilient project management and compliance.
Proven track record in achieving 100% SLA in backup administration and leading teams effectively.
Skilled in EMC Networker and capacity planning, ensuring seamless recovery operations and enhancing client relationships through meticulous project coordination.
Overview
18
18
years of professional experience
1
1
Certification
Work History
DR Project Manager
Kyndryl
Bangalore
09.2021 - Current
- Currently working as a Disaster Recovery Project manager where I manage the complete Resiliency project for a bank in Nordics region
This includes handling the Disaster Recovery environment both in primary and secondary locations
Complete testing or backup , recovery , failover and failback of 200+ customer applications
Worked as a DR Project Manager in deploying DR Technology CRO(Cloud Resiliency Orchestration) for the client environment along with Zerto Application using VMWare architecture
Worked in architectural design, implementation and closure of DR project for the client
Involved in project design, network architecture, cost planning, SLA agreements, project closure documents and sign off
As a DR Project Manager was responsible for running DR(Disaster Recovery) exercise for all applications across OS/Databases for the client
Executed a full Datacenter level disaster recovery exercise across different locations
Daily exercise of reviewing the alerts and manage the RPO /RTO deviations
Conduct weekly status review calls and provide updates of issues and implement the fix for the issues
Lead the structural/ architectural design of a platform/database/backup according to various requirements
Conduct capacity planning by reviewing the current and future requirements
Manage the day-to-day operations of the tower
Create and update SOPs, Data Responsibility Matrices, Operational Manuals, Technical Documents and data architecture guidance
Provide weekly status reports to the client leadership team, stakeholders on next steps and develop Service Improvement Plan (SIP)
Ensure complete compliance to agreed client standards
EMC Backup Administrator
IBM
06.2018 - 08.2021
- Worked as a Backup Administrator on EMC Backup and recovery tool
- Handled the backup environments for the client and maintained 100% SLA
- Worked on monthly storage reports for the client
- Handled the recovery tickets as per SLA
- Conducted the Annual Recovery tests for application as per Audit requirements
Lead Admin L3 - EMC Networker
Wipro
11.2016 - 09.2017
- Worked as a lead admin L3 for EMC Networker.
- Includes maintaining the backup environment of customer and ensuring 100% backup success ratios
- Handling restores of customer environments in case of disaster recovery
- Upgrade of customer environment from tape devices to Data Domain devices
- Upgrading client environment (EMC Networker and devices) to latest back and storage versions
- Maintaining monthly storage capacity reporting
- Worked on project to upgrade backup environment to version 9 and EMC Data Domain to version 6.0.0.3, Worked on EMC DPA reporting tool
IT Consultant
Capgemini
06.2015 - 03.2016
- Data Backup and Recovery Administrator
- Handle Data Backup and Disaster Recovery of Application Servers for Client Nokia
- Handle reporting of backup sizes, Data usage and Data Center activity
- Installation and configuration of backup software of application servers
EMC Data Backup Administrator
Colt Technology Services
06.2015 - 03.2016
- Providing L3 support to Data Backup and Disaster Recovery of Application Servers for Client environment located in Madrid, handle a team of 5-6 located onsite in Madrid
- Maintaining the backup and disaster recovery of multiple client backup environments
- Also working on capacity planning and management using EMC DPA
Senior Consultant
Saksoft
02.2015 - 05.2015
- Providing L3 support to Data Backup and Disaster Recovery of Application Servers for Client environment located onsite and also handle the team onsite and provide critical support
Software Engineer
Accenture
09.2013 - 06.2014
- Tier 2 Datacenter Lead
- Handle Datacenter operations for Accenture Data Center in Manila (Philippines)/Bangalore & Hof(Germany)
- Provide Tier2 level support for datacenters products like EMC Networker and DD
- Handle storage provisioning to clients in the network/forecast storage for the upcoming quarters
- Troubleshoot storage related issues and backup and recovery
- Backup Re-architecture and Implementation(BURPI)
- Implemented a project which included moving the entire backup infrastructure from tape based backup to disk based backup
- Handled the project from the design/implementation to closure
- This included moving over 300 clients from tape based backup to disk based backup (Data Domain)
- Implemented a project which included migration of storage from EMC Clarion to Netapp.
- Project included the installation of Netapp/configuration and migration of clients from EMC Clarion to Netapp without any production outages using Netapp VSC (Virtual Storage Center v2.0) feature
Technical Support Engineer
Microland
05.2010 - 06.2013
- Provide Enterprise support for 'Acronis (Backup and Disaster Recovery)
- Includes remote assistance to customers for data backup and restoration of data in case of any hardware failure
- Includes scheduled data backup, creating online and offline images of computers and restoring the computers with minimal downtime in case of any disaster.
- Need to configure backup on Virtual Machines ESX/ESXI server and on server and workstation operating systems.
- Help in 'deployment' of Operating systems across various platforms using the 'Snap Deploy' method
Technical Support Engineer
HP (Hewlett Packard)
11.2007 - 03.2010
- Troubleshooting any hardware or software issues and provide assistance to customer
Education
B.E - Information Science
Bangalore Institute of Technology
Bangalore01.2007
P.C.M.B -
Mount Carmel College
Bangalore01.2003
S.S.L.C -
Florence High School
Bangalore01.2001
Skills
- PMP Certified
- MS Azure
- EMC Networker v824 (Data Backup and Recovery)
- EMC Data Domain
- EMC Data Protector Advisor
- Disaster recovery
- Backup administration
- Technical documentation
- Customer relationship management
- Project coordination
- Compliance management
- Audit support
- Attention to detail
- Team leadership
- Capacity planning
- Backup and recovery
Languages
- English
- Kannada
- Tamil
- Hindi
Certification
- Project Management Professional (PMP)® Certification Number(4063378)
- Microsoft Certified: Azure Fundamentals Certification Number(BC6669-XDF31B)
Timeline
DR Project Manager
Kyndryl
09.2021 - Current
EMC Backup Administrator
IBM
06.2018 - 08.2021
Lead Admin L3 - EMC Networker
Wipro
11.2016 - 09.2017
EMC Data Backup Administrator
Colt Technology Services
06.2015 - 03.2016
IT Consultant
Capgemini
06.2015 - 03.2016
Senior Consultant
Saksoft
02.2015 - 05.2015
Software Engineer
Accenture
09.2013 - 06.2014
Technical Support Engineer
Microland
05.2010 - 06.2013
Technical Support Engineer
HP (Hewlett Packard)
11.2007 - 03.2010
B.E - Information Science
Bangalore Institute of Technology
P.C.M.B -
Mount Carmel College
S.S.L.C -
Florence High School