R. VIJAYASANKAR
Senior Technical Lead
Chennai
Summary
Results-oriented Senior Technical Lead with 16 + years of experience in full-stack web and desktop application development. Expertise in analysis, design, and development of client/server and web-based applications using Microsoft .NET technologies (C#, VB.NET, ASP.NET, Angular, React JS, MVC, Web API) and SQL Server/Oracle databases. Skilled in leading and mentoring development teams for over 12 years, driving successful project delivery through Agile (Scrum, Kanban) and Waterfall methodologies. Specializing in developing large-scale enterprise products for international clients across Contact center, Banking, Finance, Insurance, HR, and Healthcare domains.
Overview
20
20
years of professional experience
Work History
Senior Technical Lead
Servion Global Solutions Ltd
01.2013 - Current
- Lead Developer & Team Lead (NICE-InContact, USA: Jan 2024 - Present): Lead the implementation of Roles and Permission on monolithic APIs and GitHub integration using Microservices APIs.
- Successfully migrated .NET 4.5 applications to .NET 8.0 and deployed them to AWS.
- Developed and integrated NICE Google AAI for agent suggestions and call transcriptions, and implemented Deepgram integration.
- Designed and built a mock server for performance testing with Google CCAI using gRPC and WebSockets.
- Developed UI component in Angular and created APIs to fetch Enroll details from Omilia, Nuance.
- Managed team activities, client coordination, requirement analysis, and design, following SDLC processes.
- Contributed to drawing class and sequence diagrams.
- Lead Developer (CreditOne Bank, USA: Jan 2014 - Dec 2023): Spearheaded development and enhancements across multiple critical applications (Application Processing, Customer Account Management, Collection System, Account Closures, Batch Framework jobs).
- Developed middleware and database solutions, consuming Web API and Microservices in client applications.
- Optimized database structures and procedures, leading to performance improvements.
- Managed a development team, coordinated with clients, and ensured adherence to SDLC processes.
- Conducted compatibility testing with the latest operating systems and databases.
- Lead Engineer (AVAYA EMC, 2013): Led bug fixing and enhancements for the Elite Multi-Channel Contact Centre Management application.
- Ensured compatibility with the latest operating systems and databases.
- Mentored team members and wrote comprehensive test cases.
Senior System Engineer and Technical Lead
Computers International
09.2009 - 12.2012
- Senior System Engineer & Team Lead (SAGE ABRA and ESS, USA): Led a 16-member team in the development of HRMS and Payroll products for Sage North America.
- Successfully delivered critical modules and new enhancements, coordinating with clients for requirements gathering.
- Drove agile Scrum processes, including sprint planning, estimations, and resource allocations.
- Participated in design reviews, code reviews, and test case reviews.
- Achieved 'Best Emerging Leader Award' (2010) and 'Best Employee of the Year' (2011).
Module Lead
Knowledge Universe Technologies
06.2008 - 06.2009
- Software Developer & Module Lead (Cavanagh): Led a 4-member team in developing and maintaining an online childcare centers management system, used by over 2000 centers in the USA.
- Managed module development, client interaction, and database procedure creation.
Senior Software Engineer
TALENT MAXIMUS INDIA LTD
09.2007 - 05.2008
- Senior Software Engineer (talentmaximus.com/hs-ess/): Lead a 4-member team in developing a Payroll Processing web portal for HSBC bank.
- Responsible for application development, maintenance, client interaction, and database design/normalization.
Senior Software Engineer
NALLI SOFT SOLUTIONS
12.2005 - 08.2007
- Senior Software Engineer (Unilogix website): Contributed to the design, coding, and unit testing of an insurance policy management application for Universal Assurance Company, USA.
- Involved in database design, normalization, and query optimization.
- Senion Software Engineer- Worked on Hindu classifieds development.
- Software Engineer (Time and Attendance Management System Using RFID): Designed, coded, and unit tested an RFID-based Time and Attendance Management System for Nalli Group of Companies.
Education
M.S. - IT
Bharathidasan University
Trichy04-2003
B.Sc - Mathematics
University of Madras
04-2000
High School Diploma -
KKHSS
Namakkal 04.2001 -
High School Diploma -
Govt High School ,
Pothanur, Namakkal 04.2001 -
Skills
C# programming
Awards
- Best Emerging Leader Award, 2010, Computers International
- Best Employee of the Year, 2011, Computers International
- Best Member of the Team Award, 2010-2011, SAGE
- Best Team Award in Servion for AVAYA, 2014
- School First and Record Break Mark, 10th standard
- School Second, 12th standard
- First mark for three semesters, PG
Timeline
Senior Technical Lead
Servion Global Solutions Ltd
01.2013 - Current
Senior System Engineer and Technical Lead
Computers International
09.2009 - 12.2012
Module Lead
Knowledge Universe Technologies
06.2008 - 06.2009
Senior Software Engineer
TALENT MAXIMUS INDIA LTD
09.2007 - 05.2008
Senior Software Engineer
NALLI SOFT SOLUTIONS
12.2005 - 08.2007
High School Diploma -
KKHSS
04.2001 -
High School Diploma -
Govt High School ,
04.2001 -
M.S. - IT
Bharathidasan University
B.Sc - Mathematics
University of Madras
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