R Yugandhar
Bangalore
Summary
I am an enthusiastic, self-motivated, reliable responsible and hard work person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I carry more than 7 years in the field of security command centre
Overview
8
8
years of professional experience
1
1
Certification
Work History
ASOC Executive
LSEG through Walsons Services Pvt Ltd
07.2024 - Current
- Global alarm monitoring 24/7 for APAC, EMEA, and AMER regions using various applications, i.e., CCure 9000.
- Badging operations for APAC regions using various applications, i.e., Right Crowd and Ccure 9000.
- Global CCTV camera retention check for APAC, EMEA, and AMER regions using the Victor client application.
- Working on the ServiceNow ticketing tool for badging, and troubleshooting for ACS and CCTV.
- Emergency help line answering station 24/7 for the APAC region.
- Assisting management in the investigation process with proper approval.
- Working on the Deficiencies and Deviations project for the APAC, EMEA, and AMER regions.
India Control Room Operator
State Street through the D1 Fortification Pvt Ltd
06.2021 - 07.2024
- Alarms monitoring (door alarms, badge alarms, life safety alarms, environmental alarms, security system alarms) in the India region through the SMS software.
- Surveillance of CCTV for the India region through the Salient Software.
- Handling of Fire Alarm Systems and PA Systems.
- Emergency Help Line answering station 24/7 for the India region.
- ID badge printing and providing access levels through the SMS and EyeOn software.
- Assist associates in accessing the India region by using Geoffrey Access Control Systems.
- Sharing the daily report, such as the weather report and incident report for the India region.
- Media monitoring for any probable business disruptions, and geofencing of the area, and provide input to India's senior management, business continuity plan team, and global senior management.
- Monthly security system device testing, PPM activities for checking access control and CCTV systems, with the help of the security vendor.
- Supporting the weekly PPM activities for the building facilities team.
- A brief overview of the security procedures during the induction program for newly hired employees.
- Incident management (fire, workplace violations, medical, building emergency, bolo staff)
- Knowledge about building evacuation, safe haven procedures.
- Monitor the APAC Security Control Centre during the Business Continuity Plan.
- Working with the global team during the security system software installation and troubleshooting, crisis management, and traveler monitoring.
- Access control audit, alarms audit, and CCTV audit on a weekly, monthly, and quarterly basis.
Monitoring Specialist
Fidelity Investments through the Jaguar Security services Pvt Ltd.
Bangalore Urban
12.2018 - 05.2021
- Responding to conduct a CCTV audit for the Asia Pacific region through CNL Software.
- Monitor, dispatch, and respond to alarms through the LENEL and CNL software.
- Handling Fire Alarm Systems and PA Systems.
- Handling the Emergency Help Line answering station 24/7 for the Asia Pacific region.
- Handling Remote Door Release for Hong Kong and Tokyo sites.
- Handling of transport and travel cab alerts across pan-India in the MoveInSync application.
- Wellness checks conducted on all cab occupants during cab-related incidents.
- Safe home drop confirmation of all scheduled female associates varies from sources such as IVR, mobile app, and manual calls.
- Prepare daily reports (Indemnification, Safe home drop confirmation, No Show, Geo fencing violation, IVR failed escalation) and send escalation to female associates
Security System Analyst
Amazon Development Centre India Pvt Ltd through the Pinkerton
08.2017 - 12.2018
- Alarm Monitor through the LENEL.
- Public address systems for evacuation in case of emergency.
- Processing and maintaining ID badge creation and issuing.
- Right-Crowd Visitor Pass Application & Operations.
- Handling emergency call answering station 24/7.
- Monitoring of fire alarm systems.
- Handling Escort Management.
Education
BA -
Dr. B.R Ambedkar University
Hyderabad01.2011
PUC -
Board of intermediate Education AP
01.2006
SSLC -
Board of Secondary Education AP
01.2004
Skills
- Active listening
- Team management
- Leadership
- Problem solving
- Communication
Certification
- First aid & Fire fighting certificate, Usha Armour Pvt Ltd & Vitals Health Care
- Basic life support and CPR & AED certificate, Vitals Health Care
Languages
- English
- Hindi
- Kannada
- Telugu
Hobbies and Interests
- Reading Books
- Doing Yoga asana
- Cooking
- Watching Movies
- Spending time with family
Declaration
In last declaration I do here by declare that the information given above is true to the best of my knowledge.
Date
Place :Bangalore Yours faithfully
R Yugandhar
Timeline
ASOC Executive
LSEG through Walsons Services Pvt Ltd
07.2024 - Current
India Control Room Operator
State Street through the D1 Fortification Pvt Ltd
06.2021 - 07.2024
Monitoring Specialist
Fidelity Investments through the Jaguar Security services Pvt Ltd.
12.2018 - 05.2021
Security System Analyst
Amazon Development Centre India Pvt Ltd through the Pinkerton
08.2017 - 12.2018
- First aid & Fire fighting certificate, Usha Armour Pvt Ltd & Vitals Health Care
- Basic life support and CPR & AED certificate, Vitals Health Care
BA -
Dr. B.R Ambedkar University
PUC -
Board of intermediate Education AP
SSLC -
Board of Secondary Education AP
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