Rajiv Ramrakhyani

• Manage projects from start to finish, including marketing, client relationships, proposals, strategy, contracts, internal operations, and risk management for the account.
• Help create and update marketing materials, campaign, proposals, and track the financial performance of the account and its related companies.
• Serve as a trusted advisor to account leaders, providing insights and helping to set and achieve account priorities.
• Assist account leaders during client meetings, preparing client-facing materials and presentations.
• Collaborate closely with account leaders on building and maintaining strong client relationships, including tools like relationship maps and organizational charts.
• Work with PEI leadership to align priorities and enhance collaboration between leadership and account teams.
• Coach and mentor the team on project management, client handling, teamwork, and other professional skills.
• Regularly check in on team members’ performance, give timely feedback, and help them grow based on their strengths and client feedback.
• Identify team members' strengths, provide growth opportunities, and guide their professional development.
• Contribute to various team and talent initiatives within the CAM team.

Product Ownership and Requirements Management:

· Help define product requirements based on what customers need and market trends.

· Create and manage a product roadmap that aligns with the overall vision.

· Manage and prioritize the backlog of requirements, write user stories, and set acceptance criteria.

Requirements Gathering and Documentation:

· Collect, refine, and translate requirements into clear and understandable formats.

· Ensure both functional and non-functional requirements are well-documented throughout the ideation process.

Process Flow and Development Oversight:

· Develop source-to-target mappings and design process flows from the current state ("As-Is") to the future state ("To-Be").

· Work closely with development and testing teams to oversee product development.

· Ensure the successful delivery of projects across the entire Software Development Life Cycle (SDLC).

Technical Roadmap and UX Design:

· Collaborate with engineering and architecture teams to create a technical roadmap.

· Develop user experience (UX) designs and wireframes.

Team Leadership and SCRUM Facilitation:

· Lead empowered teams as a Product Owner, including Business Consultants, Developers, Testers, and others.

· Participate in SCRUM activities such as sprint planning, reviews, retrospectives, and backlog refinement.

Collaboration:

· Work with various teams involved in the project to ensure end-to-end delivery.

Stakeholder Engagement and Project Planning:

· Collaborate to define the project scope, objectives, and deliverables.

· Create project plans, timelines, and budget frameworks.

· Develop user guides to train end-users (stakeholders).

Communication and Project Evaluation:

· Monitor project progress and update key stakeholders regularly.

· Address concerns and ensure that project goals align with stakeholder expectations.

· Improve collaboration, strengthen relationships, and enhance project outcomes.

This version simplifies the language while retaining the core ideas and responsibilities.

Leadership and Project Management:

· Led Project and SCRUM teams, working with clients in India, the UK, and the USA.

· Ensured projects were completed successfully from start to finish.

· Managed high-value projects, including client communication improvements, disbursement systems, regulatory compliance, and asset/liability management for top banks and financial institutions.

Roles and Responsibilities:

· Took on roles as Product Owner, Business Analyst, or Program Manager as needed, ensuring smooth project delivery.

· Managed and prioritized the backlog based on product needs as Product Owner.

· Led SCRUM activities like daily meetings, sprint planning, reviews, retrospectives, and backlog refinement.

Business Analysis and Requirements Management:

· Focused on understanding business needs, designing solutions, and mapping process flows as a Business Analyst.

· Defined both functional and non-functional requirements for products.

· Conducted requirement gathering, analyzed data, mapped processes, wrote user stories, and documented requirements (FRD, BRD, SRD, PDD, SDD) while supporting development and testing teams.

Stakeholder Communication and Alignment:

· Ensured effective communication between stakeholders and technical teams to align on project goals and requirements.

• Played a pivotal role in the successful decommissioning of the front office booking system
• Analyzed and optimized end-of-day feeds, eliminating large, unnecessary data for the legacy system
• Managed stakeholders across Operational, Treasury, Risk Management, and Technology areas, ensuring seamless collaboration
• Conducted GAP analysis, process mapping, and data lineage activities, facilitating migration from legacy upstream feeds to a strategic XML format
• Demonstrated expertise in requirements gathering, decoding regulatory content, and facilitating brown bag sessions, workshops, and SOW creation (statement of work)
• Analyzed functionality criteria for a new framework, collaborating with onsite Business Analysts, Project Managers, Architects, and Developers to plan requirement specifications
• Interacted with and assisted developers in understanding requirements, including Use cases, Scrum, Agile methodologies, Jira, and Storyboards for new Change Requests (CR)
• Examined End-of-Day reports to ensure comprehensive capture of all regulatory data from downstream consumers.