RAAKESH S.B

• Assisted in the development of menus, ensured quality control, monitored stock levels and liaised with suppliers.
• Planned and coordinated food and beverage activities for events, such as banquets and conferences.
• Ensured compliance with alcohol laws by monitoring consumption levels among patrons during operating hours.
• Maintained a clean working environment according to health codes by following all sanitation policies.

• Trained new employees on restaurant policies and procedures.
• Maintained records of employee performance evaluations, attendance and disciplinary actions taken when needed.
• Monitored food supplies, ordered necessary items to maintain adequate stock levels.
• Conducted regular inspections of the premises to ensure cleanliness, proper maintenance and attractive displays.

• Liaised with senior management regarding any changes in policies or procedures.
• Analyzed customer feedback to develop strategies for improving customer satisfaction ratings.
• Reviewed menus periodically and implemented changes based on customer preferences.
• Organized special events, including menu selection and staffing requirements.

• Supervised and monitored all F&B staff to ensure efficient service delivery.
• Monitored cash handling procedures to ensure accuracy in financial transactions.
• Maintained a safe working environment by enforcing sanitation policies and procedures.
• Conducted regular performance reviews of F&B staff to identify areas of improvement.

• Worked closely with waitstaff to ensure smooth flow of operations in the restaurant.
• Managed cash registers during shifts, balancing tills at the end of each shift.
• Coordinated with chefs regarding food preparation times to ensure meals are served on time.
• Organized the restaurant's seating plan, ensuring that guests were seated in a timely manner.

• Developed strong relationships with repeat customers through positive interactions.
• Assisted with the organization of group events such as conferences and weddings.
• Participated in regular training sessions on new procedures or safety regulations.
• Stocked supplies such as napkins, utensils, condiments, glassware. for each shift.

• Greeted guests upon arrival and provided them with menus.
• Took orders from customers for food and beverages.
• Maintained cleanliness of dining area throughout shift.
• Greeted customers and provided friendly service.
• Performed opening duties such as setting up the bar counter before service began.
• Closed down bar area at end of shift including cleaning work surfaces and restocking supplies for next day's use.

* Greeting guest with a smile and using the guest name

when known.

* Prepared and set the restaurant before the meal period.

* Serving the food and beverage to the guest in the right

temperature as well as introducing the food.

* Making sure the sideboard of each section clean, refill

all the necessary supplies

* Taking orders and answer the guest inquiries.

* Encouraging customers to fill in the customer service

survey through QR code.

* Offering the drinks menu and wine menu with certain

suggestions and recommendations.

* Following up the guest’s order to ensure the fine dining

experience.

* Assisting other colleagues when needed to assure

smooth operation.