Contact center representative with a two years of experience in delivering exceptional customer service and adeptly managing multiple tasks in a fast-paced environment. Expertise in updating databases accurately while engaging with clients over the phone, ensuring timely access to crucial information. Strong communication skills and proficiency in Microsoft Excel enhance the ability to coordinate projects efficiently. Committed to fostering positive customer interactions and streamlining processes to support organizational success in a contact center role. Polite and professional, successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.
Star Performer Award
Star Performer Award