Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic
Rabbani S B

Rabbani S B

Bengaluru

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented Senior Associate bringing many years' experience in industry. Knowledgeable about project management and team leadership.

Overview

8
8
years of professional experience

Work History

Senior Associate

Unacademy
Bengaluru
06.2023 - Current
  • Provided direction and guidance to junior associates on complex tasks.
  • Analyzed data and created reports for senior management.
  • Maintained up-to-date knowledge of industry trends and regulations.
  • Negotiated contracts with vendors, suppliers, and partners.
  • Managed team resources, including assigning tasks, monitoring progress, and ensuring deadlines were met.
  • Led meetings with clients to discuss project objectives, timelines, and deliverables.
  • Prepared presentations for internal review boards on proposed projects.
  • Identified cost savings opportunities through process optimization.

Senior Escalation Executive

Money View
Bengaluru
10.2020 - 05.2023
  • Gained strong leadership skills by managing projects from start to finish.
  • Identified issues, analyzed information, and provided solutions to problems.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Resolved problems, improved operations, and provided exceptional service.
  • Organized and facilitated regular meetings with senior management teams.
  • Prepared presentations for internal and external stakeholders.
  • Created reports summarizing progress against organizational goals and objectives.

Senior Operation Executive

Ajio
Bengaluru
11.2016 - 09.2020
  • Gained extensive knowledge in data entry, analysis, and reporting.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Conducted regular audits of operations processes to identify inefficiencies and recommend solutions.
  • Collaborated with other departments to develop innovative solutions to improve operational performance.
  • Identified opportunities for process automation through technology implementation projects.

Education

B.Com - Commerce

Al, Ameen Pre University College
Kolar
07-2016

Skills

  • P>Leadership Skills
  • P>Problem Solving
  • P>Time management
  • P>Teamwork
  • P>Decision-making
  • P>Customer Service
  • P>Critical thinking
  • P>Data analysis
  • Performance monitoring
  • Finance
  • Inventory Control
  • Complaint Management
  • Training and mentoring
  • Team Leadership
  • Preparing reports
  • Shipment Processing

Languages

English
First Language
English
Proficient (C2)
C2
Kannada
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Accomplishments

  • Rewarded for most CSat ratings.
  • Received Awards for handling Critical Escalations
  • Received Good Compliments from Client and Customers for quickly resolving issues.
  • Got title name as Resolution Expert.

Timeline

Senior Associate

Unacademy
06.2023 - Current

Senior Escalation Executive

Money View
10.2020 - 05.2023

Senior Operation Executive

Ajio
11.2016 - 09.2020

B.Com - Commerce

Al, Ameen Pre University College

Similar Profiles

CREATE PROFILE
Rabbani S B