Rabi Rustam Kumar Singh
Project Head | Senior Operations Manager | Institutional Specialist
New Delhi
Summary
Operations leader with over 12 years in project mobilization and site management. Specialized in converting greenfield projects into efficient units for leading Indian institutions such as IITs and IIMs. Proven ability to oversee multi-crore P&Ls and manage teams of 150+ while achieving full compliance with international safety standards (HACCP/FSSAI).
Overview
1
1
Language
2
2
Certifications
8
8
years of professional experience
Work History
Project Head / Unit Head
Quess Corp Ltd (Bluspring Enterprises Ltd)
06.2023 - Current
- Portfolio Management: Directing F&B and site operations for a prestigious national portfolio: IIM Indore, IIT Roorkee, IIT Ropar, NIFT Gandhinagar, and BML Munjal University.
- Site Mobilization: Spearheaded end-to-end setup of institutional units, overseeing kitchen design, equipment procurement, and team deployment.
- Stakeholder Governance: Acting as primary liaison for institutional boards to ensure seamless service delivery and strict contract adherence.
Senior Site Manager
Jaiswal Group Hospitality Services
05.2020 - 05.2023
- Operational Scale: Managed high-capacity site operations serving 1,500+ daily covers with a monthly turnover of ?60–65 Lakh.
- Crisis Management: Led Civil Hospital Gandhinagar project during COVID-19, maintaining 24/7 service continuity in a critical, high-risk environment.
- Financial Stewardship: Owned the complete billing and budgeting cycle, delivering high-accuracy financial reports to client committees.
Area Operations Manager
Sakthi's Kitchen Pvt. Ltd.
12.2019 - 02.2020
- Regional Oversight: Controlled food services for 3,200+ students across multiple North India sites.
- Standardization: Implemented unified SOPs for supply chain and hygiene, elevating service consistency across all regional units.
Unit Manager
Shree Sai Hospitality Services
12.2017 - 07.2019
- Directed successful project closure and catering mobilization for NIFT Gandhinagar.
- Managed specialized hospital catering projects with a focus on strict dietary and safety compliance.
Education
B.Sc. - Hospitality & Hotel Administration
Institute of Hotel Management (IHM)
ChennaiSkills
Leadership in project mobilization
Capex and opex oversight
Kitchen and infrastructure design expertise
Budgeting with P&L accountability
Stakeholder and vendor management
Service level agreement retention
Procurement strategy development
Safety governance with HACCP compliance
Manpower and resource planning skills
Proficient in ERP procurement systems
Certification
HACCP Certified (Hazard Analysis and Critical Control Points)
Interests
Former Divisional Level Badminton and District Level Volleyball player
ACHIEVEMENTS & TECHNICAL SKILLS
Leadership: Former Divisional Level Badminton and District Level Volleyball player.
Timeline
Project Head / Unit Head
Quess Corp Ltd (Bluspring Enterprises Ltd)
06.2023 - Current
Senior Site Manager
Jaiswal Group Hospitality Services
05.2020 - 05.2023
Area Operations Manager
Sakthi's Kitchen Pvt. Ltd.
12.2019 - 02.2020
Unit Manager
Shree Sai Hospitality Services
12.2017 - 07.2019
B.Sc. - Hospitality & Hotel Administration
Institute of Hotel Management (IHM)