Rabi Shaw
Kolkata
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
2
2
years of professional experience
Work History
Call Center Executive
H S ENTERPRISES
Kolkata
02.2023 - 03.2025
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Updated databases with new and modified customer data.
- Analyzed customer feedback data to identify areas of improvement within the department.
- Maintained accurate records of all conversations with customers.
Education
Bachelor of Arts - English Language And Literature
Mahadeva Nanda Mahavidyalaya
Barrackpore Monirampur 04-2022
High School Diploma -
Sukcher Kedar Nath Poddar High School
Sodepur Girja Skills
- Ms Excel
- Ms Power point
- Critical thinking
- Customer service
- Team collaboration
- Time management
- Call handling
- Understanding customer needs
Languages
Hindi
First Language
English
Beginner (A1)
A1
Bengali
Beginner (A1)
A1
Timeline
Call Center Executive
H S ENTERPRISES
02.2023 - 03.2025
Bachelor of Arts - English Language And Literature
Mahadeva Nanda Mahavidyalaya
High School Diploma -
Sukcher Kedar Nath Poddar High School
Similar Profiles
Lewis McCanceLewis McCance
CDL A OTR Truck Driver at US XPRESS ENTERPRISES, INC, Werner EnterprisesCDL A OTR Truck Driver at US XPRESS ENTERPRISES, INC, Werner Enterprises
Kayode DamolaKayode Damola
Warehouse Operative, Production Operative-Packer and loader at I&S Global Enterprises, Gama Glass EnterprisesWarehouse Operative, Production Operative-Packer and loader at I&S Global Enterprises, Gama Glass Enterprises
PRITAM VERMAPRITAM VERMA
Management Intern at Shiv Shakti EnterprisesManagement Intern at Shiv Shakti Enterprises
Sourav MukherjeeSourav Mukherjee
Senior Cloud Tester at Koerber PharmaSenior Cloud Tester at Koerber Pharma
NITISH KUMARNITISH KUMAR
Business Development Manager (EdTech & FinTech) at Lorien Business Management Pvt. Ltd.Business Development Manager (EdTech & FinTech) at Lorien Business Management Pvt. Ltd.