Rabindra Kumar Bhol
Dombivali East
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
15
15
years of professional experience
Work History
Team Leader
SitusAmc India Pvt Ltd
02.2025 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
Senior Analyst Underwriter
SitusAmc India Pvt. Ltd.
03.2021 - 02.2025
- Conducted thorough reviews of loan applications and supporting documents for income and asset verification in residential mortgages.
- Performed detailed examination of financial documents and credit histories.
- Assessed application and closing packages, disclosures, and compliance reports for timeliness and accuracy.
- Collected precise data from relevant documents to determine APR tolerances.
- Determine and document loan conditions, communicate requirements, and/or decisions.
- Identify portfolio risks resulting from the client’s underlying business practices.
- Demonstrated expertise in US mortgage residential disclosures, fees, and closing documents.
- Analyzed GFE, HUD, TIL, and RTC for compliance and accuracy.
- Facilitated training sessions to enhance process knowledge among segment reviewers.
Senior Process Executive -Data
Cognizant Technology Solutions Pvt Ltd
07.2018 - 03.2021
- Working with the Foreclosure-Support Team
- Managed approval processes for government-related requests.
- Managed fees associated with FNMA and FHLMC.
- Approved judicial and non-judicial fees for conventional clients.
- Streamlined multi-team process setup, decreasing dependencies.
- Collaborated with team members to assess current process performance.
- Evaluated document management procedures to ensure compliance with internal records policies.
- Ensured timely remedies by comparing data against set expectations.
- Facilitated meetings to enhance interdisciplinary communication regarding process weaknesses and performance.
Sr. Preservation.Coordinator - Exception Reporting
Altisource Business Solutions Pvt.Ltd
11.2015 - 07.2018
- Coordinated with vendors by providing daily updates on grass cutting activities.
- Generated proposal requests and contract orders to prevent code violations.
- Coordinated with clients to streamline loan processes, inspections, and credit evaluations.
- Managed CAM-related queries.
Senior Process Associate
WNS
05.2013 - 10.2015
- Managed UK client inquiries regarding energy consumption.
- Resolved critical challenges.
- Resolved process issues to enhance workflow efficiency.
- Worked with team to meet productivity and accuracy standards.
- Suggested techniques for process optimization.
- Tracked process performance to ensure adherence to standards.
Officer
ICICI Bank Ltd.
08.2010 - 10.2012
- Managed NRI and HNI client portfolios.
- Managed escalations from senior management.
- Resolved public inquiries and concerns with effective solutions.
- Supervised and directed assigned staff members.
Education
Honors Diploma in Banking and Financial Services -
National Institute of Information Technology
01.2010
Master in Business Administration (HR/Finance) -
Punjab Technical University
01.2010
Bachelor's in Technology (Electrical Engineering) -
Biju Pattnaik University of Technology
01.2008
Bachelor in Science -
Council of Higher Secondary Education
01.2003
High School -
High School Certificate Examination
01.2001
Skills
- Team Building
- Problem Solving
- Quick Learner
- Data Analysis
- Process Improvements
- Time Management
- Flexibility
- Compliance Review
- Risk Assessment
- Performance Improvements
Timeline
Team Leader
SitusAmc India Pvt Ltd
02.2025 - Current
Senior Analyst Underwriter
SitusAmc India Pvt. Ltd.
03.2021 - 02.2025
Senior Process Executive -Data
Cognizant Technology Solutions Pvt Ltd
07.2018 - 03.2021
Sr. Preservation.Coordinator - Exception Reporting
Altisource Business Solutions Pvt.Ltd
11.2015 - 07.2018
Senior Process Associate
WNS
05.2013 - 10.2015
Officer
ICICI Bank Ltd.
08.2010 - 10.2012
Honors Diploma in Banking and Financial Services -
National Institute of Information Technology
Master in Business Administration (HR/Finance) -
Punjab Technical University
Bachelor's in Technology (Electrical Engineering) -
Biju Pattnaik University of Technology
Bachelor in Science -
Council of Higher Secondary Education
High School -
High School Certificate Examination
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