Summary
Overview
Work History
Skills
Languages
Personal Information
Timeline
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Rabiya Begum

Rabiya Begum

Summary

Dynamic SAP PMO professional with a proven track record at HCL Technologies, excelling in project lifecycle management and stakeholder engagement. Adept at resource allocation and financial reporting, I drive successful SAP implementations, enhancing customer satisfaction and team productivity. Committed to compliance and continuous improvement, I foster strong relationships across diverse teams.

Overview

6
6
years of professional experience

Work History

SAP PMO

KUDZUIFOTECH PVT LTD
11.2024 - Current
  • Establish and enforce best practices, processes, and standards for SAP project management
  • Project Governance & Oversight
  • Ensure SAP project alignment with organizational business goals and objectives
  • Monitor project progress to ensure it adheres to the scope, schedule, and budget
  • Provide senior leadership with regular updates on project status, risks, and issues
  • Establish and ensure compliance with SAP governance frameworks, standards, and methodologies (e.g., ASAP, Agile, or Hybrid methodologies)
  • Develop detailed project plans, timelines, and resource allocation strategies for ongoing and upcoming SAP projects
  • Allocate resources across multiple SAP initiatives, ensuring the right mix of technical expertise, business knowledge, and project management skills
  • Support the recruitment, training, and upselling of the project team in the latest SAP technologies and methodologies
  • Proactively identify, assess, and manage risks associated with SAP projects (e.g., technical, operational, financial, or organizational)
  • Implement risk mitigation strategies to ensure smooth project delivery and business continuity
  • Manage the resolution of project-related issues, ensuring timely escalation to senior leadership when needed
  • Facilitate communication between internal stakeholders (e.g., business units, IT teams, executives) and external vendors or consultants involved in the SAP projects
  • Ensure timely and transparent reporting on project progress, milestones, KPIs, and performance metrics to relevant stakeholders
  • Manage expectations of stakeholders and provide regular updates to ensure alignment across the board
  • Develop and implement change management strategies to ensure smooth SAP adoption by users and stakeholders
  • Ensure effective user training programs, communication plans, and readiness assessments are in place to support the transition to new SAP systems
  • Oversee the development of training materials and ensure ongoing user support during and after the implementation phase
  • Track and monitor the financial performance of SAP projects, ensuring they stay within budget
  • Work closely with the finance team to assess project costs, track expenses, and ensure efficient use of resources
  • Prepare and present budget reports and financial forecasts to senior leadership
  • Ensure that SAP project deliverables meet established quality standards, addressing any defects or issues before delivery
  • Implement and manage quality assurance processes, including code reviews, testing, and validation for all SAP modules
  • Identify and incorporate best practices and lessons learned from previous projects into current and future SAP implementations
  • Lead post-implementation reviews and continuous improvement efforts for ongoing SAP projects
  • Oversee the entire lifecycle of SAP projects, from inception to closure, ensuring each phase is completed successfully
  • Ensure the effective use of SAP Solution Manager or other tools for project management, documentation, and quality control
  • Support in system upgrades, migrations, and post-implementation support activities, ensuring projects are seamlessly transitioned from development to production
  • Manage relationships with external vendors, SAP consultants, and third-party service providers
  • Coordinate with vendors for software implementation, configuration, and technical support
  • Negotiate contracts, SLAs (Service Level Agreements), and ensure vendor deliverables are met in alignment with project goals

PMO Professional

HCL Technologies
06.2021 - 05.2023
  • Supported SAP implementation projects for both domestic and international clients contributing to successful outcome and higher customer satisfaction
  • Led daily scrum calls, updated project status and maintained strict compliance with internal policies
  • Created and managed SAP projects onboarded vendors and handled Purchase order creation
  • Monitoring project progress, updating project schedules, and preparing status reports
  • Identifying potential risks and issues, documenting them, and coordinating with project managers to develop mitigation plans
  • Ensuring that resources are allocated efficiently across projects and addressing any resource conflicts or shortages
  • Facilitating communication between project teams and stakeholders, organizing meetings, and ensuring that everyone is aligned on project goals and progress
  • Reviewing project deliverables to ensure they meet quality standards and project requirements
  • Maintaining project documentation, ensuring compliance with organizational standards and methodologies
  • Providing support to project managers and team members and organizing training sessions to enhance project management skills

HR Retention Partner

HCL Technologies
02.2020 - 05.2021
  • Effectively handles multiple bench associates to deploy them in a new project
  • Responsible for creating Bench report, Work Demand report, Retention report for deployment of bench talents
  • Collecting job requirements and posted job description on internal portals
  • Deploying the available talents to an equivalent role and skill by collaborating with higher management
  • As part of performance strategy, conducting management-employee meetings can increase retention
  • Managed company organizational structure, responsibilities, and staffing levels, creating strong hierarchy channels
  • Worked with department heads to understand their talent needs and reduce the time to hire to fill those needs
  • Educating bench talents on organization policy, benefit programs and wellness programs
  • Advised and counseled on company rules, policies, procedures and corrective action to maintain employee consistency
  • Creating a filed report for bench talents for every month
  • Drafted weekly communication between HR department and employee

SAP PLM SPECIALIST

HCL Technologies
06.2019 - 01.2020
  • Medical Devices Research and Development support performing SAP PLM (ECR, ECM and Non ECRO activities), Packaging development, Design Verification Studies and Lab Equipment Test Method Validation activities
  • Effectively handles multiple Sustenance and Testing projects with a four-member team
  • Excellent contributor towards team development where took opportunities to improve the team's productivity and skill by organizing Brainstorming and Awareness sessions
  • Create ECR, ECM and Non ECRO number in SAP
  • Performs objects link (Document, Material, Mat BOM and Task list) to ECR / ECM for feasibility check
  • Perform document route for review / approval to respective approvers such as (R&D, Quality, Marketing, Regulatory and Medical affairs)
  • Perform conflict report check to the ECR and analyze the detail report of ECR
  • Identify the SKUs using product structure reporting
  • Link the approved document in respective DHF Folder and retrieve the documents list which are linked in DHF folder
  • Performed Content Review on Technical documents (Design Verification documents) Maintaining Design History Files and Records for traceability purposes
  • Performs DHF Gap Analysis and DHF Remediation for individual product portfolio
  • Performed ISO Gap Analysis of product standards based on project requirement

Skills

  • Employee Retention
  • People Management
  • Escalation Management
  • Administration
  • PMO
  • Customer handling
  • MS Office
  • SAP PLM
  • Portfolio Management
  • Stakeholder Engagement
  • Resource Allocation
  • Resource Allocation
  • Compliance with Regulatory Standards
  • Training and Development
  • Performance Monitoring (KPIs)
  • Project Lifecycle Management
  • Financial Reporting
  • Escalation Management

Languages

  • English
  • Hindi
  • Tamil

Personal Information

  • Father's Name: Ayubkhan
  • Nationality: Indian

Timeline

SAP PMO

KUDZUIFOTECH PVT LTD
11.2024 - Current

PMO Professional

HCL Technologies
06.2021 - 05.2023

HR Retention Partner

HCL Technologies
02.2020 - 05.2021

SAP PLM SPECIALIST

HCL Technologies
06.2019 - 01.2020
Rabiya Begum