Dynamic Senior Manager with extensive experience in learning and development projects. Adept at multi-project management and client relations. Proven track record in project planning and financial administration, leading cross-functional teams to deliver innovative solutions. Skilled in requirements gathering and fostering strong partnerships, driving project success and enhancing team performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Manager-Projects
Learningmate Solutions Pvt Ltd
Mumbai
07.2024 - Current
Lead multiple projects (4-5 projects at a time) with clients in the UK and the US.
Manage a team size of 35-40 team members, including functional managers based in India, the US, and SA.
Understand client requirements, provide solutions, and build client relationships.
Responsible for project margins, project revenue projections, and expense tracking.
Closely involved in project estimations, team building, capacity planning, project risks, project monitoring, tracking, project success, and escalations.
Identify training needs among team members, and arrange appropriate courses or seminars accordingly.
Create project status presentation for client and senior management.
Drafted status updates for upper-level management regarding the progress being made on various projects.
Create detailed reports outlining progress, budgeting, timelines, and deliverables. for senior management review.
Monitor project progress, and identify potential risks or issues that could affect the outcome of the project.
Lead cross-functional teams in developing innovative solutions for complex problems.
Project Manager
Learningmate Solutions Pvt Ltd
Mumbai
12.2023 - 06.2024
Understand project requirements, identify the project team, define the project process, and initiate project setup activities.
Identify project risks and their mitigation and contingency plans.
Develop project schedule, project workflow, project plans, tracking sheet, acceptance criteria, and other supporting documents.
Manage multiple projects with competing deadlines simultaneously.
Negotiate contracts with vendors and suppliers based on company objectives and budget constraints.
Built and established strong partnerships with clients, teams, vendors, and contractors.
Implemented effective communication protocols between internal teams working on different aspects of a given project.
Work on project margins, project revenue, and expenses.
Lead status calls with the team, the client, and senior management.
Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.
Project Manager
Accenture
Mumbai
05.2022 - 12.2023
Understand client requirements and provide solutions. Develop effort and cost estimations for projects of varying sizes.
Develop and maintain project plans, project schedules, and project documents.
Determine project process and identify project team.
Manage multiple projects with competing deadlines simultaneously.
Coordinate resources across multiple departments and teams, as needed, for the successful completion of projects.
Monitor the progress of each project to ensure the timely delivery of deliverables in accordance with established quality standards.
Present the project status report to the client and internal stakeholders.
Identify project risks and their mitigation and contingency plans.
Facilitate the resolution of conflicts between team members when necessary.
Lead meetings with internal team members, client, consultants and contractors.
Built and established strong partnerships with team and client.
Project Lead
Learningmate Solutions Pvt Ltd
Mumbai
12.2017 - 05.2022
Manage learning and development projects for universities, colleges, and training institutes in India, the US, and the UK.
Manage a team size of 25 to 30 people across India and the U.S.
Collaborated with senior management and team members to outline project processes.
Develop and implement project plans, schedules, WBS, and budgets.
Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
Assign tasks to team members, and monitor progress.
Managed multiple concurrent projects from initiation through closure phases.
Performed risk assessments, identified risks, developed mitigation strategies, and monitored risk status on a regular basis.
Assistant Professor
Thakur Vidya Mandir
Mumbai
05.2017 - 12.2017
Taught Java, C++, and HTML to higher secondary.
Provided instruction and guidance to undergraduate and graduate students in the classroom setting.
Developed and implemented innovative teaching methods that enhanced student engagement and learning outcomes.
Edited course materials such as syllabi or lecture notes prior to their distribution.
Collaborated with colleagues on curriculum development initiatives to ensure academic excellence.
Attended meetings with administrators, deans, and other key stakeholders regarding curricular matters.
Conducted exams, evaluated student progress, graded assignments, and provided students with feedback.
Team Lead
CBM Publications
Mumbai
10.2016 - 05.2017
Led the marketing team in CBM.
Delegated daily tasks to team members to optimize group productivity.
Monitored team performance against targets, taking corrective action where necessary.
Resolved escalated customer complaints or queries promptly and efficiently.
Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
Collaborated with other departments to develop effective solutions that meet customer needs.
.
LMS Developer Intern
Praxis Interactive Systems
Mumbai
06.2015 - 08.2015
Developed and tested user interfaces using HTML, CSS, and JavaScript.
Collaborated with other developers on design specifications and coding tasks.
Implemented bug fixes to improve application performance.
Education
Masters in Computer Engineering - Computer Engineering
University of Mumbai
Mumbai
11-2017
Bachelors of Computer Engieenring - Computer Engineering
University of Mumbai
Mumbai
06-2015
Skills
Requirements gathering
Scope management
Project planning
Project scheduling
Cross-functional communication
Meeting facilitation
Project framework engineering
Client relations
Multi-project management
KPI tracking
Financial administration
Cost control
Documentation management
Client relationship management
Certification
PMP - Project management professional
CSM - Certified Scrum Master
Project Management Tasks
Understand and analyse project requirements
Creating project statement of work
Creating project estimations and margin sheets
Identify the relevant skills for project execution and build a project team
Set up necessary project meeting including standups and status calls
Ensure continuous learning and growth of the project team
Design and define project process
Identify skills in project team and help them improve in their areas of weakness
Lead project calls with client and team standups
Lead project kickoff and handover calls
Manage project schedule and deadlines for each project task
Create project trackers, presentations and dashboards
Manage project lifecycle and publish reports to each senior stakeholder
Create necessary project documentations
Identify project risks and highlight them to the relevant stakeholders along with mitigation and contingency plan
Work on CSAT
Work on RCA and CAPA
Present project status/progress in forums with important stakeholders
Work with client and team members in remote locations of different age, gender, ethnicity
Share learnings and best practices with colleagues to improve the overall project management experience
Ability to communicate with multiple people of different age groups at different positions
Prepared and organised
Comfortable stepping out of your comfort zone and tailoring your approach to the needs of the project while maintaining the delivery standards and principles set by the company
Ability to stay calm and focused while working in a fast-paced, deadline-oriented environment
Ability to listen and appreciate
Disclaimer
I hereby declare that the information provided here is true and to the best of my knowledge. Ms. Rachana .K. Khorjuwekar
Timeline
Senior Manager-Projects
Learningmate Solutions Pvt Ltd
07.2024 - Current
Project Manager
Learningmate Solutions Pvt Ltd
12.2023 - 06.2024
Project Manager
Accenture
05.2022 - 12.2023
Project Lead
Learningmate Solutions Pvt Ltd
12.2017 - 05.2022
Assistant Professor
Thakur Vidya Mandir
05.2017 - 12.2017
Team Lead
CBM Publications
10.2016 - 05.2017
LMS Developer Intern
Praxis Interactive Systems
06.2015 - 08.2015
PMP - Project management professional
CSM - Certified Scrum Master
Masters in Computer Engineering - Computer Engineering
University of Mumbai
Bachelors of Computer Engieenring - Computer Engineering
University of Mumbai
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