Rachana Sunki

Wipro AI Platform (Core AI and GenAI Platform)

• Contributed to the core AI/GenAI platform that processes user queries and renders AI-generated responses for internal consumers.
• Fixed 60+ UI bugs across multiple modules, significantly improving UI stability, and reducing repeated QA escalations.
• Built and maintained React, TypeScript, and Material UI component-based interfaces with reusable, configurable components.
• Collaborated with backend teams to ensure reliable rendering of AI responses under varying latency conditions.

Wipro Agent Marketplace

• Worked on UI enhancements and maintenance for a platform enabling the creation, hosting, and publishing of AI agents.
• Fixed 20+ UI bugs, and contributed to the development of new frontend features, improving usability and reliability.
• Supported agent onboarding workflows by collaborating with cross-functional stakeholders.

WEGA Platform (Agent Orchestration and Transition Platform)

• Led frontend development for the end-user persona, building a React-based chatbot with ServiceNow ticket creation and DeepChat integration.
• Integrated approximately 10 REST APIs and built UI features for multiple personas to visualize agent metrics and quality indicators.
• Developed the Smart Causal feature with a multi-section UI and end-to-end API integration.
• Improved stability and performance by fixing 25+ UI bugs, and applying code-splitting and memoization.

• Authored KQL (Kusto Query Language) queries in Azure Log Analytics to proactively monitor C:\ drive disk space before monthly patching, reducing manual effort from 2-3 days to minutes and significantly improving operational efficiency.
• Provisioned, deployed, and managed virtual machines (VMs) on AWS and Azure for enterprise workloads.
• Monitored infrastructure health using cloud-native monitoring and logging tools.
• Executed scaling operations to improve system performance and cost efficiency.
• Configured Trend Micro security policies to protect cloud workloads.
• Supported infrastructure teams in root cause analysis and incident resolution.
• Created and maintained SOP documentation aligned with ITIL change management processes.