Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachel Harrell

Noblesville

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

4
4
years of professional experience
4
4
Certifications

Work History

Wellness Coordinator

The Joint Chiropractic
Fishers
11.2025 - Current
  • Greeted and checked in 30 patients daily, fostering a welcoming and professional office environment
  • Scheduled appointments, managed cancellations, and coordinated treatment plans using electronic scheduling systems to enhance patient flow
  • Answered multi-line phone system, responded to patient inquiries, and routed calls effectively to streamline communication
  • Maintain accurate patient records while ensuring HIPAA compliance
  • Execute credit card transactions and negotiate payment plans
  • Secured 50 new monthly memberships by converting prospective walk-ins into premium members, resulting in a 20% increase in monthly recurring revenue

Registered Behavior Technician

Lighthouse Autism Center
Noblesville
09.2024 - 03.2025
  • Managed daily routines for children aged 2-13 with Autism Spectrum Disorder to foster stability and promote engagement
  • Implemented individualized behavior intervention plans to promote skill acquisition and reduce maladaptive behaviors
  • Collected and analyzed behavior data to monitor progress and inform BCBA on intervention effectiveness
  • Collaborated with BCBA to conduct functional behavior assessments, identifying triggers and developing tailored interventions
  • Used ABA therapy to emphasize functional communication skills using alternative communication systems

Communication Resource Assistant

Ball State University
Muncie
09.2022 - 05.2024
  • Addressed student concerns with professionalism, fostering positive relationships and support
  • Provided expert technical support for AutoCAD, troubleshooting user issues to ensure seamless design workflows
  • Resolved complex software bugs and installation issues with 3D printers, plotters, and scanners, enhancing user efficiency
  • Restructured stockroom layout, enhancing product accessibility and reducing retrieval time
  • Calculated and reported total revenue for monthly financial summaries, providing insights for budget planning

Education

Bachelor of Science - Psychology

Ball State University
Muncie, IN
05-2024

Skills

  • Patient scheduling
  • Behavioral intervention
  • Crisis management
  • HIPAA compliance
  • Electronic health records systems
  • Technical support
  • Data analysis
  • Sales conversion

Certification

RBT Certification - Lighthouse Autism Center, October 2024

Timeline

Wellness Coordinator

The Joint Chiropractic
11.2025 - Current

Registered Behavior Technician

Lighthouse Autism Center
09.2024 - 03.2025

Communication Resource Assistant

Ball State University
09.2022 - 05.2024

Bachelor of Science - Psychology

Ball State University
Rachel Harrell