Rachel Sprunger
Fort Wayne
Summary
Motivated and reliable retail operations professional with strong leadership skills and a focus on employee supervision, customer service, and store organization. Experienced in fostering team performance, maintaining visual merchandising standards, and ensuring smooth daily operations.
Overview
11
11
years of professional experience
Work History
Operations Manager
Sierra
04.2024 - Current
- Oversee daily back-of-house operations, including receiving, sorting, and processing incoming freight shipments.
- Manage the unloading and accurate inventorying of truck deliveries, ensuring merchandise is properly allocated and staged for the sales floor.
- Lead supervise a team of 6 associates to maintain workflow efficiency and uphold operational standards.
- Merchandise and maintain hardlines sections, ensuring consistent visual standards and replenishment.
- Collaborate with store leadership to drive productivity, manage priorities, and resolve operational challenges in a fast-paced retail environment.
Visual Merchandiser
Kohls
03.2021 - 03.2024
- Worked with store managers to implement new displays, promotions and store layout changes.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
- Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
Preschool Teacher
Emmanuel- St. Michael Lutheran School
01.2015 - 03.2021
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Education
Associate of Science - Early Childhood Education
Ivy Tech Community College of Indiana
Indianapolis, IN03-2019
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Time Management
- Customer Service
- Operational efficiency
- Decision-making
- Planning and implementation
Timeline
Operations Manager
Sierra
04.2024 - Current
Visual Merchandiser
Kohls
03.2021 - 03.2024
Preschool Teacher
Emmanuel- St. Michael Lutheran School
01.2015 - 03.2021
Associate of Science - Early Childhood Education
Ivy Tech Community College of Indiana
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