Rachel Petroski

• Oversee "final mile" deliveries for our client, Costco Logistics.
• Create delivery routes based on destinations and timelines to maintain efficiency.
• Analyze performance metrics to identify improvement areas, and implement solutions.
• Guide and support Delivery Teams with best practices, safety protocols, and procedures.
• Cultivated a positive work environment, fostering teamwork, and collaboration.
• Handling of damage claim investigations across the Midwest. Successfully negotiated settlements, achieving Claimant and Contractor satisfaction.
• Resolved location-related issues swiftly, minimizing delays through proactive problem-solving.
• Built a strong team through proactive recruitment strategies.
• Ensured compliance with all applicable laws and regulations related to transportation of goods.
• Created reports on inventory movement, delivery performance, and other metrics, keeping data up to date and accurate.

Delivery Coordinator – Over-the-Road Vehicle Logistics
Coordinated long-distance delivery of commercial and fleet vehicles via professional drivers across the U.S., ensuring timely, safe, and compliant transport operations.

• Scheduling and dispatching drivers to pick up and deliver vehicles. Often helping them navigate a way home.
• Tracking vehicle movements and delivery status.
• Communicating with clients, dealerships, or leasing companies.
• Ensuring compliance with transport regulations and safety standards.
• Problem-solving delivery delays, driver issues, or route changes.
• Document handling, such as Bills of Lading, inspections, or delivery confirmations.
• Scheduled and dispatched drivers for nationwide vehicle deliveries, optimizing routes and timelines to meet customer deadlines.
• Monitored real-time delivery progress, proactively resolving delays, route issues, and driver challenges to ensure seamless operations.
• Maintained clear and consistent communication with clients, dealerships, and transport partners regarding delivery status and ETAs.
• Ensured all deliveries complied with DOT regulations and company policies; conducted follow-ups to confirm successful drop-offs and documentation.
• Managed vehicle inspection reports, Bills of Lading, and delivery records to support accountability and operational transparency.

Operations & Compliance Coordinator
Oversaw day-to-day program operations with a strong focus on regulatory compliance, workforce scheduling, and driver safety across logistics and transportation services.

• Managed payroll processing, employee scheduling, and staffing logistics to ensure operational efficiency and coverage.
• Conducted drug testing coordination, DOT compliance testing, and thorough log audits to maintain regulatory and safety standards.
• Monitored driver routes for efficiency, accuracy, and policy adherence, providing real-time support and coordination.
• Administered disciplinary actions in accordance with company policies, maintaining a professional and compliant workplace.
• Ensured consistent enforcement of company rules and procedures while fostering a culture of accountability and safety.
• Performed accurate and timely data entry across operations, compliance, and personnel systems for reporting and audits.

• Operated aluminum Panel Formers, various machines, programs, and Brake-Operated Presses.
• Oversaw the performance of 60+ employees, ensuring safe and accurate production.
• Interviewing, Hiring, Training, Disciplinary Actions, Upholding Company Policy, Quality Control, Data Entry.

• Consolidated multiple positions to increase workflow and efficiency, Training, Quality Control.
• TWI, 5-S, and Kaizen