Rachel Thompson
Orange Park
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
13
13
years of professional experience
Work History
Sales Associate
Belk
05.2016 - Current
- Maintained adherence to all company protocols
- Suggested accessories and complementary purchases
- Stocked shelves and supplies and organized displays
- Organized racks and shelves to maintain the visual appeal of the store
- Kept work areas clean and neat at all times
- Helped customers with questions, problems and complaints in person and via telephone
- Prioritized and accomplished wide range of tasks each shift
- Developed positive customer relationships through friendly greetings and excellent service
- Greeted customers and ascertained customers' needs
- Directed individuals to merchandise locations
- Reported incidents to management
- Trained and served as a peer coach for new sales associates
- Monitored entrances, exits and fitting rooms for signs of theft
- Worked collaboratively in team environment
- Accepted and processed returns
Teacher Assistant (Field Study I)
Southeastern University
01.2016 - 05.2016
- Kindergarten class at St
- Paul Lutheran School- Lakeland, FL
- Assisted teacher and observed how the classroom worked
- Provided help to students who were having trouble with assignments
- Observed how classroom management was placed and how well the students took to it
- Taught how to implement lesson plans in the classroom
- Learned how to work in intense situations
Journey Kids/Youth Leader
Journey Church
10.2011 - 07.2014
- 1 year olds-4 year olds
- Taught lessons/ interactive activities with students
- Meticulously sanitized toys and play equipment
- Encouraged curiosity, exploration and problem-solving appropriate to children's development levels
- Established a safe play environment for the children
- Engaged with children on an individual basis in a pleasant manner
- Communicated openly with children's parents about daily activities and behaviors
- Encouraged good behaviors using the positive reinforcement method
- Built constructive and open relationships with families with forthright yet friendly communication
- Organized and engaged in recreational activities such as games and puzzles
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues
- Shared valuable life experiences with youths aged 10 to 16 to promote positive self-esteem and improve social skills
- Represented the city at community and professional organizational meetings
- Worked in a multi-disciplinary environment to provide comprehensive assistance
Education
High School Diploma -
Orange Park High School
Orange Park, FL05.2014
Associate of Science - Elementary Education
Southeastern University
Lakeland, FL05.2018
Skills
- Teaching/tutoring
- Classroom discipline
- Time management
- Experience with instructional design
- Experience with special-needs students
- Relationship building
- Problem-solving skills
- Exceptional customer service
- Multi-tasking strength
- Customer service focus
- High energy
- Varied lesson plans
- Critical thinking
- Student motivation
- Managing classroom for diverse populations
- Positive reinforcement
Languages
English
Timeline
Sales Associate
Belk
05.2016 - Current
Teacher Assistant (Field Study I)
Southeastern University
01.2016 - 05.2016
Journey Kids/Youth Leader
Journey Church
10.2011 - 07.2014
Associate of Science - Elementary Education
Southeastern University
High School Diploma -
Orange Park High School
Similar Profiles
Satvik VenkateshSatvik Venkatesh
Sales Associate at BelkSales Associate at Belk
Anna LockeAnna Locke
Retail Sales Associate at BelkRetail Sales Associate at Belk
Dinah LinscottDinah Linscott
Sales Team Manager at BelkSales Team Manager at Belk