Rachel Tochimani
Valparaiso
Summary
Highly motivated and dedicated professional driven to expand career path and seize new opportunities for personal growth and development. Strong work ethic and commitment to excellence. Eager to take on new challenges and contribute skills and expertise to make a positive impact. Seeking to enhance professional journey, determined to continuously improve and achieve success in ever-evolving job market.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Wholesale Manager
Peter Troost Monument Co.
12.2021 - Current
- Expanded client base with proactive outreach initiatives, resulting in a more diverse portfolio of customers.
- Managed inventory effectively for optimal product availability and minimized overstock situations.
- Collaborated with cross-functional teams on process improvements, driving overall business performance enhancements.
- Coordinated logistics processes to ensure timely delivery of products, maximizing customer satisfaction.
- Streamlined warehouse operations, enhancing efficiency and reducing operational costs.
- Established strong relationships with key industry partners, generating valuable networking opportunities for the company.
- Increased wholesale revenue by implementing strategic sales techniques and cultivating strong customer relationships.
- Delivered exceptional customer service while resolving disputes or addressing concerns promptly, maintaining high levels of client retention.
Restaurant Manager
Buona Beef
08.2019 - 12.2021
- As a restaurant manager I was in charge of overseeing daily operations, placing product orders, leading my team, and ensuring guest satisfaction
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Kitchen Supervisor
Industrial Revolution
01.2018 - 08.2019
- Maintained high standards in recipe execution for memorable guest experiences.
- Performed biweekly inventory checks for accuracy.
Front Desk Receptionist
Holiday Inn City Center
09.2015 - 12.2015
- Checking guests in/out
- Handling/Directing phone calls
- Receiving payments
- Attending to guests needs
Receptionist
Life Care Center
06.2014 - 06.2015
- Greeted guests and answered inquiries
- Provided detailed tours of our facility
- Filed confidential paperwork as well as answered and directed phone calls
Cover Journalist and Photographer
ValpoLife
05.2014 - 06.2015
- Covered current events at both my high school and vocational school
- Was responsible for meeting deadlines and maintaining communication with my boss
Heinold Feeds LLC
05.2013 - 06.2015
- Maintained the physical appearance of the facility
- Painted window frames
- Mowed grass, pulled weeds
Education
College Degree - Business Administration
Purdue Global
West Lafayette, INSkills
- Strategic thinking
- Customer empathy
- Partnership development
- Project planning and development
- Team collaboration
- Project tracking
- Relationship building
Certification
- ServSafe, 12/01/18, 12/01/24
- Bartender License
- Food Handler Certification
Assessments
- Attention to detail, Proficient, 10/01/21
- Management & leadership skills: Impact & influence, Proficient, 10/01/21
- Administrative assistant/receptionist, Proficient, 07/01/21
- Working with MS Word documents, Proficient, 08/01/21
- Customer focus & orientation, Proficient, 10/01/21
Personal Information
Authorized To Work: US
Timeline
Wholesale Manager
Peter Troost Monument Co.
12.2021 - Current
Restaurant Manager
Buona Beef
08.2019 - 12.2021
Kitchen Supervisor
Industrial Revolution
01.2018 - 08.2019
Front Desk Receptionist
Holiday Inn City Center
09.2015 - 12.2015
Receptionist
Life Care Center
06.2014 - 06.2015
Cover Journalist and Photographer
ValpoLife
05.2014 - 06.2015
Heinold Feeds LLC
05.2013 - 06.2015
College Degree - Business Administration
Purdue Global
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