Summary
Overview
Work History
Education
Skills
Accomplishments
Collegeexperience
Working Relationships : Internal & External
Timeline
Generic

Rachhnaa S Bajaj

Mumbai,MH

Summary

An Award winning B2B sales specialist, with diverse experience across Core Sales and Marketing roles, Over 14 years of commercial experience in the Food B2B and B2C FMCG space. Proven track record of growing profitable businesses while adapting to roles and assuming Multi-functional responsibilities as per the business need. Comfortable working across geographies, handling diverse teams, and matrix organizational structures to deliver growth. Customer Champion, Strong Techno Commercial and Business background.

Overview

16
16
years of professional experience

Work History

Key Account Manager: India & Subcontinent (FM -Global Corporate Accounts)

Barry Callebaut Cocoa & Chocolate Ingredients India Pvt ltd
2022.09 - Current
  • Maintain and grow the business for Global Corporate accounts in India & Subcontinent
  • Increase Margins, and volumes through strategic selling and partnerships across accounts
  • Build long term Businesses through Outsourcing deals
  • Leadership role - Navigate local, Regional and Global teams and structures internally and externally to ensure sustainable business growth
  • Positioned global capabilities to expand market share.
  • Accounts: HUL, MARS, Kellogg’s, Hershey, MDLZ, Ferrero, Nestle, PVM.

Key Account Manager (South & Sri Lanka)

Cargill Food Ingredients India.
2019.12 - 2022.08
  • Grow and develop the business for Cargill FI in south India
  • Grow the FI business in Sri Lanka via distributors
  • Handle Distributors and Key accounts Both
  • Accounts: HUL, Britannia, Herbalife, Himalaya, Lotte, MTR, 3F, Tata Consumer, IFF, all other accounts in the South + Sri Lanka
  • ACHIEVEMENTS : Brought in new category wins across starches, Sweeteners, oils and Fats. Increased the account base by 3X for Cargill in the south. Appointed new Distributors.

Marketing Manager

Tetra Pak India
2019.04 - 2019.11
  • Handle the E2E Marketing of Nandini Goodlife
  • Strategize and implement E2E marketing campaigns and budgets
  • Goodlife is an INR 1200 Cr brand, solely handled by Tetra Pak, from the Sales, distribution & the Marketing end to end
  • Accounts: KMF (majorly), ITC, Britannia, Other dairy players
  • Handle the dairy category for marketing

Key Account Manager/ National Lead: Modern Trade

Kerry Ingredients India Pvt. Ltd.
2014.06 - 2019.04

Biz Title- Key Account Manager/ National Lead: Modern Trade.

Product / Market Categories: Bakery, Beverage, Dairy, Confectionery. Retail & Foodservice

Handle the largest retail account for the organization.

Account mix Includes Strategic growth accounts & Global Accounts: Retail Accounts in India. Handle the biggest flavor Account for India

AB Mauri, Bacardi, Britannia, Wrigley’s & MARS, ITC, Unilever, UB, USL-Diageo, Unibic, Olam.

  • Handle all Commercial and Marketing responsibilities for the above accounts.
  • · Responsible a portfolio of ~30 Cr and achieved a growth 36% over LY.
  • 7 CR inorganic growth delivered in FY 18
  • Deal in various categories of products including emulsifiers, flavors, bakery premixes, fruit fillings, enzymes, coffee, tea, alcohol extracts, and seasonings, dairy and culinary ingredients.
  • Handle a diverse portfolio including Strategic Growth and Global accounts, catering to a vast variety of end use products ranging from snacks & biscuits to alcoholic beverages and confectionery.
  • Lead the R & D and other support teams for all engagement and sales activities.
  • Handed over additional growth accounts within 3 months of taking over the position.


  • ADDITIONANL ROLES HANDLED: STRATEGIC LEAD FOR SAUCES FROM SEPTEMBER ’16 – MARCH ’17 , Promoted to National Lead : Modern Trade ( 2017 ) This is when my account mix changed


ACHIEVEMENTS :

  • Started the Britannia Business at 4 Cr / annum, Ensured Core Listing as a flavour supplier, and brought the business up to 38 Cr / annum.
  • Broke into Key Accounts Like ITC, Unibic, Bacardi
  • WON EMPLOYEE OF THE QUARTER IN SEPT ’18 FOR A HUGE BUSINESS WIN


Biz Title- Marketing Manager, Sweet & Cereal (June-Sept ’14)

Marketing lead for the Sweet & Cereal, and Beverages division.

  • Planned and executed the SHEREX IC Systems launch (Ice cream Stabilizers)
  • Made Branding and Marketing collateral including presentations, Brochures, among others
  • Single handedly, planned and executed the FI 2014 Stall.
  • Handled the BTL and Agency to deliver marketing collateral for four product categories: emulsifiers, flavors, enzymes, & Ice cream stabilizers within a span of 3 months.

GM- Institutional Sales

Veeba Foodservices Pvt. Limited
2013.11 - 2014.05
  • Head the Institutional Sales division for Veeba Foods, Selling to all leading QSR’s in the Industry
  • Key Responsibilities included building a sustainable business for the organization, while gaining 40 percent market share in the industry
  • Veeba Foods is the brainchild of the erstwhile promoters of Fun Foods
  • The promoters sold Fun Foods to Dr
  • Oetkers, and post the non-compete, they are back in the emulsions and sauce business
  • Veeba will be a dominant player in the foodservice and retail space
  • Closed the Yum! Account, and gained significant business share in Dominos & Dunkin Donuts among others.

Key Account Manager (Emerging Business)

Tasty Bite Eatables Limited
2011.05 - 2013.10

Played a Key Role while the Food Service Business was being established, contributed significantly to growth rates in 2 years. Forged strategic relationships with leading’ Brands, resulting in the quick emergence of the company as a dominant player in the industry.

Biz Title- Key Account Manager (Emerging Business) (June ‘13- October ’13)

Promoted to a Business Development Role

Responsible for forging new client relationships across the Indian Market across the QSR, HORECA & the Unorganized market and build the next leg of the Foodservice Business.

· Have opened up a slew of new Accounts Including, Pizza Corner, Starbucks, Subway, Rich Graviss, Pan India Foods & Jumbo King among others


Biz Title - Key Account Manager (May ’11- May’13)

Key Customers: KFC, Vista Foods, Mc Donald’s, McCain Foods, Kaati Zone

Key Responsibilities:

Responsible for both strategy and execution of the accounts and business cycle

· Sales, on time delivery, conflict/complaint resolution& ensuring customer satisfaction., Sales forecasting, demand planning, while playing key roles in budgeting and operations planning, Costing / Pricing and price negotiations in a B2B scenario,

· Overseeing Legal agreements including NDA’s, Supplier Agreements, Manufacturing and vendor agreements

· Product Delivery: starting from ideation while creating new products to delivery at the store level.

· Responsible for developing the marketing function within the company, from agency selection to marketing Collateral development, Responsible for both ATL and BTL for the Domestic business of the organization.

· Spearheaded giving the India Business a web presence starting with a website via agencies and global brand guidelines

· Participated in various events while being solely responsible for conceptualizing and execution of events.

ACHIEVEMENTS

  • · Started the business with a 50 kg/month product and brought the volume to 100 MT/ Month within a span of two years, with revenues of 1.3 Cr/ month from KFC singularly.
  • · Was nominated for

Best debutant supplier and

Key Account Manager of the year before invoicing had started. (At the stage of Lab trials). (March ’12)

  • Have contributed in the effort to increase the Revenue and Profit ratios of the organization through skillful negotiations, Strategic sourcing, Vendor Development and New business development
  • Led cross-Functional teams, comprising of senior management members & junior executives alike.
  • Led the Project/Team for the Commercialization & scaling up of the key revenue generating products. Eg. KFC: Zinger, Strips, Potato Crisper, Paneer Patty, McCain: Potato Cheese Shotz
  • Brought in Frozen products from McCain & Led the project/team to the successful launch of the Potato cheese shotz.


Awards

  • Won the only Individual Award from Yum! Brands, Award For ‘Crisis like Collaboration: For customer Mania and a Deep Commitment to the Yum! Business’ (July ’13 )

It is the only individual award Yum! Brands has ever given out. It was given to mark the appreciation that came in from the cross functional teams for managing crisis.

  • Award for ‘Most Innovative Supplier’ for the year for KFC/ Taco Bell. (July ‘ 13 )

Marketing and Brand Manager

Prayag Caterers
2008.06 - 2010.04
  • Handled business development & marketing, focusing on corporate, individuals, associations and events
  • Advertising and Public Relations; Conceptualized, designed developed the marketing and advertising campaign for each customer segment
  • Organizing special theme-based events & menus for different themes including creative presentation
  • Managed and supervised the delivery and execution of mega orders greater than 150 deliverables
  • Increased the permanent customer base from 8 to 12 At Prayag Caterers
  • (revenue – 75 Lakh)

Education

PGPM / MBA- Marketing, Strategy -

Great Lakes Institute of Management
04.2011

B.E. Biotechnology -

New Horizon College of Engineering
06.2008

PCMB – PUC -

Christ Junior College
03.2004

ICSE, Class 10 -

The Frank Anthony Public School
03.2002

Skills

  • Key Account Management
  • Business Development
  • Relationship building
  • Project Management
  • Sales Management and Marketing
  • Relationship Management
  • B2B strategic Alliances
  • Global Team Management, Matrix org Management
  • Data driven decision Making
  • Driving Profitability

Accomplishments

  • Started the business with a 50 kg/month product and brought the volume to 100 MT/ Month within a span of two years, with revenues of 1.3 Cr/ month from KFC singularly.
  • Was nominated for Best debutant supplier and Key Account Manager of the year before invoicing had started. (At the stage of Lab trials). (March ’12)
  • Have contributed in the effort to increase the Revenue and Profit ratios of the organization through skillful negotiations, Strategic sourcing, Vendor Development and New business development
  • Have led cross-Functional teams, comprising of senior management members & junior executives alike.
  • Led the Project/Team for the Commercialization & scaling up of the key revenue generating products. Eg. KFC: Zinger, Strips, Potato Crisper, Paneer Patty, McCain: Potato Cheese Shotz
  • Brought in Frozen products from McCain & Led the project/team to the successful launch of the Potato cheese shotz.
  • Broke into Accounts like ITC, Unibic, Bacardi
  • Won the only Individual Award from Yum! Brands, Award For ‘Crisis like Collaboration: For customer Mania and a Deep Commitment to the Yum! Business’ (July ’13 )
  • Award for ‘Most Innovative Supplier’ for the year for KFC/ Taco Bell. (July ‘ 13 )

Collegeexperience

04/2010, 04/2011, Measuring the effect of cross-cultural factors on Brand awareness and Customer satisfaction, Organizational citizenship behavior, the antecedents OCB and Leadership, Leadership in managing cross-cultural teams, a look at Global Virtual teams, Conceptualizing and executing the branding and integrated marketing for a fine dining restaurant. A comprehensive Go-to-market strategy starting from building the brand vision, brand associations, etc. to execution of the launch, the social media marketing plan and the PR., Conducted the BTL programmes, Re-branded the website for the organization., Six-Sigma Green Belt Industry practices, KPMG, Single-member market research project for Elsa Life Skills, for a new service called ELSA Kids which deals with the holistic development of kids, it entails; Primary and secondary research to understand customer perceptions and market gaps/requirements. Competitor analysis & Business Development

Working Relationships : Internal & External

  • Logistics, Operations & Supply Chain
  • Plant Organization
  • Finance
  • R & D
  • Marketing and Branding
  • Senior Management , Executive Suite within the internal and external organization
  • Internal Global Account teams, and the regional and global levels.

Timeline

Key Account Manager: India & Subcontinent (FM -Global Corporate Accounts)

Barry Callebaut Cocoa & Chocolate Ingredients India Pvt ltd
2022.09 - Current

Key Account Manager (South & Sri Lanka)

Cargill Food Ingredients India.
2019.12 - 2022.08

Marketing Manager

Tetra Pak India
2019.04 - 2019.11

Key Account Manager/ National Lead: Modern Trade

Kerry Ingredients India Pvt. Ltd.
2014.06 - 2019.04

GM- Institutional Sales

Veeba Foodservices Pvt. Limited
2013.11 - 2014.05

Key Account Manager (Emerging Business)

Tasty Bite Eatables Limited
2011.05 - 2013.10

Marketing and Brand Manager

Prayag Caterers
2008.06 - 2010.04

PGPM / MBA- Marketing, Strategy -

Great Lakes Institute of Management

B.E. Biotechnology -

New Horizon College of Engineering

PCMB – PUC -

Christ Junior College

ICSE, Class 10 -

The Frank Anthony Public School
Rachhnaa S Bajaj