Rachit Mathur
Engineering Leader
Bangalore
Summary
Results-driven Software Engineering Manager with over 10 years of experience leading high-performing teams to deliver innovative software solutions, complemented by a total of 21 years in the IT industry. Proven ability to blend technical expertise with exceptional leadership skills, fostering an environment that drives project success and enhances team performance. Recognized for cultivating collaborative team dynamics that inspire creativity and innovation in software development.
Overview
21
21
years of professional experience
3
3
Languages
Work History
Senior Software Engineering Manager
Akamai Technologies
11.2023 - Current
- Led four cross‑functional teams of software engineers, site reliability engineers, and product owners to design, develop, and support web applications, backend jobs, API integrations, and desktop applications, ensuring high performance, scalability, and reliability.
- Enhanced system reliability by implementing and optimizing log monitoring, fault detection, and real‑time alerting for multiple web portals using Grafana, enabling faster issue resolution and proactive incident management.
- Directed system design and conducted in‑depth code reviews to address ambiguous, high‑impact problems, delivering robust and scalable solutions.
- Set and clearly communicated team priorities to drive alignment with strategic objectives and maximize business impact.
- Led recruitment and strategic staffing efforts to ensure coverage for support operations and seamless execution of development cycles, effectively managing and reducing backlogs.
- Established regular 1‑on‑1s and virtual team sync‑ups to foster collaboration, alignment, and engagement in a hybrid work environment.
Software Engineering Manager
Akamai Technologies
08.2018 - 11.2023
- Led and mentored two high‑performing, cross‑functional teams of software engineers, site reliability engineers, and product owners, driving the delivery of mission‑critical platforms and tools. Spearheaded the end‑to‑end development and deployment of the Field Technician Portal, enhancing performance, reliability, user experience, and compliance. Took ownership of the Network Partner Portal, implementing major updates to maintain compliance, boost performance, and improve usability.
- Directed architectural design efforts by authoring design documents, creating system diagrams, and presenting solutions to the Architecture Board for multiple high‑impact projects. Evaluated and integrated enterprise identity management solutions (PingFederate, Okta, Auth0, Azure AD B2C) into key portals, strengthening security and user authentication. Delivered a 30% improvement in API and website performance through smart caching, background job orchestration, concurrency optimization, query tuning, and infrastructure upgrades.
- Built and scaled teams by leading recruitment, defining OKRs, managing performance reviews, and shaping long‑term strategy. Fostered strong cross‑department collaboration with Directors of Engineering, Product Managers, and Architects to align on automation initiatives and new software projects in a hybrid work environment.
Senior Lead Software Engineer
Akamai Technologies
03.2015 - 07.2018
- Led and mentored a team of 4 software engineers driving logistics & supply chain application development within Akamai.
- Designed, developed, tested, and documented ~50 applications (full‑stack web apps, command‑line tools) using Angular, Python, Perl, Oracle, and MySQL, improving operational efficiency.
- Automated key processes in Logistics & Supply Chain, reducing manual effort and increasing engineering throughput without additional headcount.
- Facilitated bi‑weekly stakeholder sync‑ups to gather requirements, prioritize features, and incorporate feedback into tool development.
- Conducted weekly team stand‑ups to track progress, resolve blockers, and ensure timely delivery of initiatives.
- Contributed to quarterly SAFe (Scaled Agile Framework) Program Increment (PI) planning sessions to align team deliverables with organizational objectives.
Systems Engineer
Akamai Technologies
07.2009 - 02.2015
- Built and maintained full‑stack and command-line software tools to automate workflows, reducing manual toil and enabling higher output without increasing team size.
- Gathered and prioritized automation requirements through bi‑weekly stakeholder meetings, ensuring alignment with business needs.
- Scaled the Network Systems team in India from a single-member foundation to a 10+ engineer team, contributing to hiring, onboarding, and mentoring.
- Provided systems and software support for the Networks group, resolving technical issues and ensuring reliable operations.
Tech Lead
Genpact IT Services
12.2004 - 06.2009
- Served as Technical Lead responsible for maintaining and enhancing the Network Monitoring tools infrastructure within the Genpact network.
- Implemented HP OpenView Internet Services (OVIS) from scratch to enable proactive monitoring and improved visibility of critical network performance.
- Developed automation scripts to generate reports automatically and to perform DNS changes through a web interface, reducing manual effort and improving operational efficiency.
Education
Post Graduate Diploma in IT - IT (Networking)
Symbiosis Center For Information Technology
Pune, India03.2005
Bachelor of Computer Applications -
Birla Institute of Technology
Hyderabad, India03.2003
Pre University -
St. Mary's Junior College
Hyderabad, India04.2000
Skills
Software Architecture and Design Patterns
Interests
Music, Home Automation, Electronics, Wireless, Networking, Computers, Fitness
Accomplishments
- Added Grafana-based observability to a customer-facing web portal to monitor usage, track performance metrics and provide real-time alerts to the operations team over email and chat
- Built a highly effective Hotseat (now SRE) team that has proven invaluable in handling the daily support/operational work load January 2022
- Implemented smart caching and background/scheduled jobs to speed up application response time January 2023
- Improved query performance for case insensitive matching on an indexed column of a corp-controlled database by passing the input string as a list of mixed-case combinations June 2023
Timeline
Senior Software Engineering Manager
Akamai Technologies
11.2023 - Current
Software Engineering Manager
Akamai Technologies
08.2018 - 11.2023
Senior Lead Software Engineer
Akamai Technologies
03.2015 - 07.2018
Systems Engineer
Akamai Technologies
07.2009 - 02.2015
Tech Lead
Genpact IT Services
12.2004 - 06.2009
Post Graduate Diploma in IT - IT (Networking)
Symbiosis Center For Information Technology
Bachelor of Computer Applications -
Birla Institute of Technology
Pre University -
St. Mary's Junior College
LANGUAGES
Hindi
English
Telugu
LINKS
Linkedin
Similar Profiles
CHAITANYA PATILCHAITANYA PATIL
Software Development Engineer II at Akamai TechnologiesSoftware Development Engineer II at Akamai Technologies
Anoopkumar ManagoliAnoopkumar Managoli
Engineering Manager at Akamai TechnologiesEngineering Manager at Akamai Technologies
Vaidehi TekkemVaidehi Tekkem
Platform Operations Engineer II at Akamai TechnologiesPlatform Operations Engineer II at Akamai Technologies
Simran SSimran S
Travel Consultant at BCD TravelTravel Consultant at BCD Travel
Kannan LKannan L
Service Owner - Identity Global Products at AXA Global Business ServicesService Owner - Identity Global Products at AXA Global Business Services