Rachita Palbabu
Gurgaon
Summary
Proven in driving sales growth, I excelled at Majorel India by leveraging IT sales expertise and strategic prospecting to consistently top outbound sales calls in the SMB market. Skilled in CRM software and client service, my approach focuses on impactful customer relationships and pipeline management, achieving significant revenue attribution through effective lead generation and business development.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sr. Inside Sales Representative
Majorel India
Gurugram
01.2023 - 06.2024
- Consistently achieved the highest number of outbound sales calls daily within the Modern Workplace (MWP) segment for the SMB market
- Talked to CTO's, CIO's and Senior Technical Executive to understand their software testing requirements and align with our solution.
- Utilized tools like Sales Navigator, Lusha, ZoomInfo, EazyLeads, and Rocket Reach for account and contact identification in LinkedIn
- Played a key role in channel partner development and revenue attribution
- Provided customer support and routed BANT-qualified leads to appropriate channel partners
- Managed sales pipeline and customer data using MS Dynamics 365.
Senior Consultant Business Development
Lagozon Technologies Pvt Ltd
New Delhi
06.2022 - 12.2022
- Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls.
- Communicating with the customer right from aligning meetings, follow-ups, and after-sales support.
- Sales pitching involves understanding the customer query and then providing assurance for a fix.
- Dealing with products like Power BI, Qlik, Tableau, Python, Microsoft License, etc.
- Route qualified opportunities to the appropriate sales executive for further development and closure.
- Research accounts, identify key players, and generate interest.
- Maximum number of outbound calls in a day.
- Transitioned the customer database functionality for CRM (Zoho) by creating the use cases, scenarios, and task and workflow a
Inside Sales Executive
Binary Semantics Limited
Gurgaon
03.2020 - 05.2022
- To identify prospects, grow and manage sales pipeline to achieve target
- Coordinating with the client for the software product presentation with the internal sales team.
- Aligning meetings for the sales team.
- Communicating with the customer right from the product demo, follow-up, and after-sales, or whenever they need any clarity during the project delivery process.
- Route qualified opportunities to the appropriate sales executive for further development and closure.
- To make 70 to 90 outbound calls in a day.
- Dealing with products like Maplesoft, IBM SPSS, Statcraft, Oracle Crystal Ball, LINGO, Whatsbest, etc.
- Communicated with repeat customers to build long-term relationships.
Business Development Executive
Wroffy Technologies
Gurgaon
09.2019 - 01.2020
- Oversee the sales process to attract new clients.
- Leading the Microsoft volume license at the company.
- Maintaining a fruitful relationship with clients and addressing their needs effectively.
- Work with a sales team member to identify and manage risk.
- Followed up on leads and maintained accurate opportunity information in the CRM.
Business Development Executive
Doon Consulting
Gurgaon
01.2019 - 08.2019
- Identifying new sales leads.
- Pitching products and/or services.
- Maintaining fruitful relationships with existing clients.
- Database profiling for clients like Lenovo and Adobe.
- To make 70-90 calls in a day, with at least 50 account touches.
- Followed up on leads and maintained accurate opportunity information in the CRM.
Education
Bachelor of Science -
Uktal university
Odisha01.2018
CLASS 12 -
CHSE Board
Odisha01.2014
CLASS 10 -
ICSE Board
New Delhi01.2012
Skills
- IT Sales
- Lead Generation
- B2B Sales
- Client Service
- Customer Support
- Business Development
- CRM Software Proficiency
- Database management
- Strategic planning
- Cold Calling
- Certified Microsoft
- Strategic Prospecting
- Deep Product Understanding
- Strategic prospecting
- Pipeline management
Languages
- English
- Hindi
- Oriya
Personal Information
Date of Birth: 25/10/1996
Certification
Microsoft Copilot Certified.
Timeline
Sr. Inside Sales Representative
Majorel India
01.2023 - 06.2024
Senior Consultant Business Development
Lagozon Technologies Pvt Ltd
06.2022 - 12.2022
Inside Sales Executive
Binary Semantics Limited
03.2020 - 05.2022
Business Development Executive
Wroffy Technologies
09.2019 - 01.2020
Business Development Executive
Doon Consulting
01.2019 - 08.2019
Bachelor of Science -
Uktal university
CLASS 12 -
CHSE Board
CLASS 10 -
ICSE Board
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