RACHIT GHAI
Technical Program Manager
Delhi
Summary
Results-driven Technical Program Manager with experience leading cross-functional teams to deliver complex technology programs and successful product launches. Skilled in Agile delivery, stakeholder management, risk mitigation, and aligning technical execution with business goals. Experienced in leveraging Generative AI and AI Development Lifecycle (AI-DLC) practices to improve program delivery and drive scalable AI solutions.
Overview
2
2
Certifications
13
13
years of professional experience
Work History
DGM-Technical Program Manager
Deutsche Telekom Digital Labs
04.2022 - Current
- Spearheaded initiatives for continuous improvement, driving innovation in service delivery across multiple projects.
- Integrated AI and AI Development Lifecycle (AI-DLC) practices into program execution, establishing governance, model evaluation checkpoints, and deployment workflows to accelerate AI solution delivery while ensuring quality and compliance.
- Incorporated AI-assisted project management tools to improve delivery planning, risk prediction, documentation, and stakeholder communication, increasing overall program efficiency.
- Drove successful product launches by coordinating with stakeholders, managing schedules, and mitigating risks.
- Achieved scalability in systems architecture by identifying growth areas and planning proactively for future expansion.
- Streamlined processes by integrating agile methodologies, resulting in improved team productivity and responsiveness.
- Analyzed project risks and provided strategic recommendations to mitigate issues before they impacted timelines.
Senior Consultant- Technical Program Manager
Hitachi Globallogic India
08.2021 - 04.2022
- Facilitating all the scrum ceremonies (Daily scrums,Planning Meeting, Review, Retrospective)
- Involved in Release Planning, Backlog management & resolving impediments faced by Dev Team
- Led cross-functional teams to develop innovative solutions for client challenges.
- Collaborated with stakeholders to align project objectives with business goals and client needs.
- Evaluated clients' needs and created plan of action to provide solutions.
Technical Program Manager and Test Lead
Idemia Private Limited
04.2021 - 08.2021
- Remove roadblocks reported by the team, which could require cross-team collaboration and or escalation, possibly up to executive management
- Tracked, prioritized and organized defects working with development team to facilitate timely corrections
- Coached teams on Scrum principles, enhancing collaboration and productivity.
- Facilitated Agile ceremonies, ensuring team engagement and clarity of goals.
Scrum Master and Senior Software Test Engineer
Landis And Gyr Limited
09.2018 - 04.2021
- Interaction with business groups, stakeholders throughout the Release and with other cross functional teams as appropriate
Senior Software Engineer
Belgian American Radio Corporation Limited
08.2016 - 09.2018
- Requirement Analysis and preparation and creation of Test Plan
- Testing Hardware and Software on different Smartphones ,MAC andWindows
- Designed and implemented scalable software solutions, improving system performance and user experience.
Software Engineer
H.C.L. Technologies Limited
07.2013 - 08.2016
- QA Activities to test Google Modular Phone Ara
- Collaborated with cross-functional teams to gather requirements and define project scope.
- Mentored junior developers, fostering technical skills and best practices within the team.
Education
Post Graduation Diploma - Embedded Systems And VLSI Design
Centre For Development of Advanced Computing
Noida08.2012
Bachelor of Technology - Electronics And Telecommunication Engineering
MGM College of Engineering And Technology
Noida06.2011
Skills
AI Focused Technical Program Manager
Agile program management
Project execution
Process improvement initiatives
Stakeholder engagement
Affiliations
SAFE Agilist Certified
Certification
Certified Scrum Master
Timeline
DGM-Technical Program Manager
Deutsche Telekom Digital Labs
04.2022 - Current
Senior Consultant- Technical Program Manager
Hitachi Globallogic India
08.2021 - 04.2022
Technical Program Manager and Test Lead
Idemia Private Limited
04.2021 - 08.2021
Certified Scrum Master
10-2020
Scrum Master and Senior Software Test Engineer
Landis And Gyr Limited
09.2018 - 04.2021
International Standard for Testing and Qualification Board
04-2018
Senior Software Engineer
Belgian American Radio Corporation Limited
08.2016 - 09.2018
Software Engineer
H.C.L. Technologies Limited
07.2013 - 08.2016
Post Graduation Diploma - Embedded Systems And VLSI Design
Centre For Development of Advanced Computing
Bachelor of Technology - Electronics And Telecommunication Engineering
MGM College of Engineering And Technology