Summary
Work History
Education
Skills
Timeline
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Rachna Agarwal

Rachna Agarwal

Product Manager
Delhi

Summary

Product professional with proven expertise in driving product success through strategic planning and market analysis. Skilled in cross-functional team collaboration, adapting to changing needs, and achieving impactful results. Strong background in customer insights, product lifecycle management, and problem-solving. Known for reliability, adaptability, and results-focused mindset.

Work History

Product Specialist

LG Electronics India Limited
  • Managed end-to-end LG online business solution.
  • Maintained PRM with routine updates and constructive evaluations.
  • Managed MRP settings for upcoming products.
  • Managed promotion and marketing campaigns for OBS.
  • Boosted customer retention by providing exceptional product support and addressing user concerns.
  • Assisted with demonstrations for Product or Service to showcase functionality.
  • Continually expanded knowledge of Product or Service product line.
  • Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
  • Collaborated with cross-functional teams to streamline product development processes.
  • Researched product's technical specifications and accurately communicated information.
  • Trained and provided coaching to Number junior team members.
  • Optimized inventory management, ensuring timely availability of products for customers.
  • Reviewed and analyzed customer feedback, incorporating valuable suggestions into future product iterations.
  • Spearheaded successful product launches, generating widespread brand awareness and interest from potential customers.
  • Delivered presentations at industry conferences, elevating brand visibility and product awareness.
  • Collaborated with sales teams to develop effective selling strategies and materials, boosting sales performance.
  • Increased market share with strategic product positioning and competitive analysis.
  • Led cross-functional teams to align product development with customer needs, achieving high satisfaction rates.
  • Conducted competitive analyses to inform strategic decisions, positioning products effectively in market.
  • Managed product portfolio, ensuring balanced offering that met diverse market demands.
  • Conducted training sessions for sales and customer service teams, enhancing product knowledge and messaging.
  • Streamlined product launch processes, ensuring timely market entry and maximizing impact.
  • Engaged directly with key clients to gather product feedback, fostering strong relationships and repeat business.
  • Optimized product pricing strategies to maximize profitability while maintaining competitive edge.
  • Analyzed sales data to identify trends and opportunities for product improvement and innovation.
  • Researched and identified solutions to technical problems.
  • Generated reports to track performance and analyze trends.

Product Manager

Helloverify India Private Limited
  • Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
  • Coordinated project planning and execution with team members and team leads.
  • Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
  • Communicated effectively with team members to deliver updates on project milestones and deadlines.
  • Managed stakeholder expectations effectively throughout the entire product development process.
  • Continuously monitored customer feedback channels after launch to gather insightful data for future iterations or updates.
  • Managed product demonstrations and testimonials for performance evaluation.
  • Collaborated with sales, marketing, and support teams to launch products on time and within budget.
  • Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
  • Coordinated design meetings and decisions with internal departments and teams.
  • Optimized product performance with data-driven analysis and continuous improvement initiatives.
  • Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
  • Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
  • Developed product documentation to communicate upcoming features and products to internal teams.
  • Prioritized roadmap in order to achieve product goals and metrics.
  • Reviewed new opportunities to drive business strategy at planning sessions.
  • Analyzed metrics to measure product performance.
  • Implemented Agile methodologies for more efficient project management and team collaboration.
  • Developed comprehensive go-to-market strategies, ensuring successful product launches and brand positioning.
  • Established criteria for each milestone within product roadmap as means to measure developmental progress.
  • Set goals and formalized policies to maximize team performance and keep project on-task.
  • Improved product functionality with innovative design solutions, resulting in increased sales conversions.
  • Spearheaded the creation of detailed user guides for enhanced usability of newly launched products.
  • Led cross-functional teams to deliver high-quality products on time and within budget constraints.
  • Negotiated with vendors for cost-effective solutions, improving product margins without compromising quality.
  • Streamlined product release cycles, employing agile project management techniques to accelerate time to market.
  • Improved product lifecycle management, streamlining processes from concept to launch.
  • Enhanced product usability, overseeing user interface design improvements based on user testing and feedback.
  • Enhanced user engagement by leading development and implementation of feature-rich mobile app.
  • Achieved significant improvements in customer retention by developing and implementing comprehensive feedback loop for continuous product enhancement.
  • Developed comprehensive product roadmaps, setting clear vision and direction for development team.
  • Optimized product pricing strategies to maximize revenue while maintaining competitive market positioning.
  • Drove innovation within product line, identifying and pursuing opportunities for new features and enhancements.
  • Reduced time to market for new product launches, coordinating efforts across multiple departments to ensure seamless execution.
  • Led cross-functional teams to deliver new product features on schedule, fostering collaboration between engineering, marketing, and sales departments.
  • Streamlined internal communication, implementing agile methodologies to enhance team productivity and project transparency.
  • Implemented robust data analysis practices to guide product development, leveraging user data to inform decision-making.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
  • Developed creative presentations, trend reports, kitted assets, and product data sheets.
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.
  • Improved website visibility through development and implementation of SEO strategies.

Product Development Manager

Info Edge India Private Limited
  • Oversaw development of more than Number new products each year.
  • Improved internal collaboration between departments such as engineering, design, manufacturing, marketing using effective communication strategies.
  • Enhanced product development processes by streamlining workflows and improving communication between departments.
  • Conducted market research to understand customer needs and identify potential opportunities.
  • Increased customer satisfaction with product quality by implementing rigorous testing protocols and addressing issues promptly.
  • Created product roadmaps to help guide product development processes and align with overall business goals.
  • Distinguished product issues and gathered information on customer experiences.
  • Reviewed product development budgets, expenditures and research.
  • Boosted revenue through the successful launch of innovative products that met market demands and consumer needs.
  • Identified opportunities for new products and improvements to existing products to increase sales.
  • Maintained internal product knowledge database.
  • Implemented continuous improvement initiatives, identifying areas for growth and refining existing processes to enhance efficiency.
  • Managed cross-functional teams to ensure timely delivery of high-quality products, resulting in strong stakeholder satisfaction.
  • Liaised with internal and external parties on procurement of new product formulations, international requirements and regulatory changes.
  • Created and executed strategies to drive development and success of products.
  • Approved product documentation to promote easy-to-follow manuals and technical documents.
  • Utilized data-driven decision-making tools for strategic planning around product development efforts.
  • Managed product lifecycles by monitoring product research, development and determining retirement dates.
  • Directed concept design, feature definitions and production support.
  • Evaluated competitor offerings, gathering insights to inform future product enhancements and maintain a competitive edge.
  • Spearheaded the successful integration of acquired product lines into core offerings, resulting in seamless transitions for stakeholders.
  • Conducted comprehensive market research to identify untapped opportunities for new product development or improvement of existing products.
  • Improved website visibility through development and implementation of SEO strategies.
  • Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.

Product Associate

Helloverify India Private Limited
  • Collaborated with internal team members and customer representatives to clarify relationship of business and project goals and obtain enhanced perspective of development process.
  • Studied multi-faceted development issues and suggested solutions to satisfy project goals and adhere to timeline and budget parameters.
  • Managed a diverse portfolio of products, skillfully balancing competing priorities to meet deadlines and deliver results.
  • Developed comprehensive training materials for new hires, enabling rapid onboarding and seamless integration into the team.
  • Implemented rigorous quality control measures, ensuring consistently high standards across all product lines.
  • Collaborated with cross-functional teams to develop innovative product ideas, resulting in increased market share.
  • Improved production processes through careful analysis of workflow data, leading to reduced lead times and increased output.
  • Drove continuous improvement initiatives within the department by fostering a culture of innovation and collaboration among team members.
  • Provided exceptional customer service through timely communication, addressing concerns promptly while building strong relationships with clients.
  • Boosted product visibility by creating eye-catching promotional materials and displays for trade shows and events.
  • Streamlined inventory management with meticulous tracking and organization techniques, reducing waste and improving efficiency.
  • Mentored junior team members, providing guidance and support to foster growth and development within the organization.
  • Evaluated competitor offerings to identify potential gaps in the market that could be exploited for our products'' advantage.
  • Conducted thorough market research to identify emerging trends and opportunities for product expansion or improvement.
  • Increased product sales by developing and implementing effective marketing strategies.
  • Optimized supply chain logistics by identifying inefficiencies and implementing cost-saving solutions, resulting in improved overall performance.
  • Presented product updates and sales pitches to internal stakeholders, effectively communicating features and benefits that translated into increased buy-in from decisionmakers.
  • Partnered closely with design teams to create visually appealing packaging that resonated with target audiences, increasing shelf appeal while protecting brand integrity.
  • Coordinated successful product launches with detailed planning, execution, and follow-up efforts to ensure maximum impact in the market.
  • Enhanced customer satisfaction through diligent attention to client needs and prompt resolution of issues.
  • Collaborated with manufacturers, operations leaders and sales teammates to ascertain production details.
  • Maximized profits by negotiating favorable contracts with suppliers, ensuring competitive pricing and quality products.
  • Worked closely with sales, operations and manufacturers to deliver quality Product production.
  • Developed Product and Product from design conceptualization to client delivery.
  • Scheduled production and work-in-progress tracking and reports.
  • Reviewed products and updates for company quality standards compliance.
  • Devised brand and product strategies to drive client satisfaction.
  • Implemented strategic business objectives to generate $Number in sales.
  • Accurately created Type structures.
  • Reviewed products and updates to meet company quality standards, schedule production and work-in-progress tracking and reports.
  • Supervised material and designer sourcing activities for Type and Type accessories.
  • Assessed competitors products and designs to compare projects.
  • Managed supply chains while sourcing material.
  • Fleshed out product brand identities by identifying markets and specialized updates.
  • Determined consumer demands, industry trends and forecasted sales by conducting trend analysis.
  • Led daily supply chain activities.
  • Led Type seminars and created Number Type designs for markets.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed strong rapport with customers and created positive impression of business.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Prioritized helping customers over completing other routine tasks in store.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Presales Consultant & Reserach Marketing

Practo Technologies
  • Established strong relationships with customers by providing ongoing support and addressing concerns promptly.
  • Supported sales team success by delivering technical expertise during client meetings and presentations.
  • Assisted in closing deals by addressing customer objections and demonstrating the value of proposed solutions.
  • Increased win rate by developing compelling solution presentations that effectively showcased product capabilities.
  • Developed customized product configurations based on client requirements, ensuring optimal functionality.
  • Enhanced customer satisfaction by conducting product demonstrations and providing tailored solutions to clients.
  • Improved overall sales effectiveness by working closely with marketing teams to develop targeted collateral materials.
  • Consistently met or exceeded assigned sales targets by employing strong time management and prioritization skills.
  • Maintained up-to-date knowledge of industry trends, enabling the provision of relevant insights during sales engagements.
  • Collaborated with product management teams to provide feedback on market trends and contribute to product improvements.
  • Served as a trusted advisor for clients throughout the sales cycle, guiding them towards informed purchasing decisions.
  • Demonstrated exceptional problem-solving skills by recommending suitable alternatives when faced with obstacles during the sales process.
  • Delivered impactful training sessions for sales personnel, enhancing their understanding of product features and benefits.
  • Facilitated smooth hand-offs between pre-sales and post-sales teams, ensuring seamless transitions for customers.
  • Streamlined proposal development process for improved efficiency, resulting in faster responses to RFPs.
  • Conducted thorough competitor analyses to identify potential opportunities for differentiation within the market landscape.
  • Coordinated cross-functional efforts to ensure timely delivery of proposals, meeting tight deadlines consistently.
  • Contributed to business growth by identifying new leads through networking events and strategic partnerships.
  • Reduced time spent on proposal generation through effective use of templates, allowing more focus on customization for each client''s needs.
  • Presented technical presentations to clients to explain product features and benefits.
  • Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
  • Delivered technical presentations matching audience level of expertise to explain products and services to customers.
  • Tracked sales data for analysis and forecasting.
  • Utilized creative problem-solving skills to overcome technical challenges in the sales process.
  • Worked with customers and engineering team to determine equipment needs and system requirements.
  • Created product training plans centered on customer success and satisfaction.
  • Gained extensive knowledge of products and services to provide best-in-class sales engineering solutions.
  • Collaborated with cross-functional teams to deliver successful product implementations.
  • Developed and implemented product marketing plans to reach target customers.
  • Helped customers improve results by recommending changes focused on lowering costs, increasing production, or adding new functionality.
  • Contributed additional revenue to sales plans through resale opportunities.
  • Assisted customers in troubleshooting product issues and provided timely technical support.
  • Organized product demonstrations and trial installations of equipment to promote products.
  • Configured and modified product systems to meet customer-specific needs.
  • Responded to specific customer requests, including RFP responses and industry-specific solutions.

Education

PGDBM - Finance & Marketing

EdII
Ahmedabad
04.2013

Bachelor Of Technology - Biomedical Engineering

Maharashi Dayanand University
Haryana
09.2010

Skills

Outstanding interpersonal skills

Timeline

Product Specialist

LG Electronics India Limited

Product Manager

Helloverify India Private Limited

Product Development Manager

Info Edge India Private Limited

Product Associate

Helloverify India Private Limited

Presales Consultant & Reserach Marketing

Practo Technologies

PGDBM - Finance & Marketing

EdII

Bachelor Of Technology - Biomedical Engineering

Maharashi Dayanand University

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Rachna AgarwalProduct Manager