Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Languages
Timeline
Generic

Rachna Kharat

Hyderabad

Summary

Dynamic Information Developer Associate at Infor India Private Limited with a proven track record in creating user documentation and enhancing user experience. Skilled in content management and effective communication, I excelled in managing multiple projects and conducting usability testing, ensuring clarity and accuracy in technical content.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Information Developer Associate

Infor India Private Limited
Hyderabad
05.2021 - Current
  • Responsible for products such as LN, CRM (Customer Relationship Management), Widgets, Mobile Application, and Automation Exchange.
  • I worked on the CCMS application related to products as well..
  • Ensure to accomplished release date targets.
  • Created user documentation for software applications and systems.
  • Developed online help systems to enhance user experience and accessibility.
  • Collaborated with cross-functional teams to gather product requirements and feedback.
  • Conducted usability testing to ensure documentation met user needs effectively.
  • Edited and maintained technical content for accuracy and clarity.
  • Utilized content management systems to organize and publish documentation efficiently.
  • Trained team members on best practices for technical writing and document management.
  • Managed multiple projects simultaneously while adhering to tight deadlines.
  • Edited existing content to improve readability and accuracy.
  • Designed templates that could be used by other document authors to ensure consistency across multiple publications.

Marketing Trainee

Bridge Group Solutions
05.2020 - 07.2020
  • Interacting with customers, giving them product presentations, and convincing them to make a purchase.
  • Conducting market research. Retain existing customers and maintain customer relationships.
  • Lead generation for onboarding new clients.
  • Retain existing customers and maintain customer relationships.
  • Managed portfolios of customers provided by the company.
  • Marketing Trainee – My work in the internship was to advise a portfolio for a customer and introduce them to the products the company has to offer. Also, the company gave me an assignment in which I did a comparative study of mutual fund returns and bank deposits.

Education

PGDM -

MULSHI INSTITUTE OF BUSINESS MANAGEMENT managed by (INTERNATIONAL SCHOOL OF BUSINESS & MEDIA)
Pune
01.2021

B.COM -

Sir Parashurambhau College
Pune
01.2018

Skills

  • Effective communication
  • User documentation
  • Content management
  • Attention to detail
  • Time management
  • Editing and proofreading
  • Documentation management
  • Research proficiency
  • Leadership skills
  • Microsoft Office expertise
  • Creativity
  • Technical and content writing

Certification

  • Google Analytics for Beginners (Google Analytics Academy)
  • Introduction to Financial Markets Certification Course (ISB, Coursera)
  • Excel skills for business: essentials certification course (Macquarie University, Coursera)
  • The language and tools of financial analysis (The University of Melbourne, Coursera)

Languages

English, Hindi, Marathi

Affiliations

  • Part-time social media content creator who enjoys watching movies and going out

Languages

Marathi
First Language
Hindi
Proficient (C2)
C2
English
Advanced (C1)
C1

Timeline

Information Developer Associate

Infor India Private Limited
05.2021 - Current

Marketing Trainee

Bridge Group Solutions
05.2020 - 07.2020

PGDM -

MULSHI INSTITUTE OF BUSINESS MANAGEMENT managed by (INTERNATIONAL SCHOOL OF BUSINESS & MEDIA)

B.COM -

Sir Parashurambhau College

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Rachna Kharat