

Clinical Business Analyst with 9+ years of experience in Clinical Development, Clinical Operations, and Clinical Research within Life Sciences. Proven track record supporting global clinical trials (Phase I–IV), with strong expertise in eClinical systems (EDC, CTMS, eTMF, IRT/IWRS, ePRO/eCOA) and regulatory compliance (GCP, ICH, 21 CFR Part 11, HIPAA).
Skilled in requirements elicitation, protocol-driven system configuration, UAT/validation, and cross-functional collaboration with Clinical Operations, Data Management, Safety/Pharmacovigilance (PV), and Regulatory teams. Adept at translating protocol and study requirements into scalable digital solutions, improving trial efficiency, data quality, and compliance.
Served as a Clinical Business Analyst, supporting patient-centric clinical trial solutions using Salesforce Health Cloud, with exposure to oncology therapeutic area studies. Led requirements gathering, workflow analysis, and process optimization, improving clinical data capture, patient engagement, and operational efficiency across clinical programs.
Platforms: EDC, CTMS, eTMF, IWRS, ePRO, eCOA
Tools: Jira, Confluence, UML/process modeling tools, Microsoft Office Suite, Salesforce CRM & Health Cloud, HubSpot
Methodologies: Agile, SAFe, SDLC, UAT
Technologies: AI-enabled SaaS, Cloud-based Healthcare Platforms
Compliance: GCP, HIPAA, ICH