Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Websites
Certification
Data Science Project
Timeline
Generic
Racky Kumar

Racky Kumar

Data Scientist
Bangalore

Summary

Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Senior Associate

Byjus
Jaipur
05.2021 - 07.2022
  • Maintained responsibility for all inquiries, concerns and complaints, resolving matters effectively and to satisfaction of customers.
  • Improved customer service feedback scores through outstanding service.
  • Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
  • Developed reports or created dashboards, providing financial-related information to make informed business decisions.
  • Analyzed operational data, surfacing insights and findings to support business and technical decisions.
  • Collected, tracked and evaluated current business and market trend data.
  • Defined key data points and data sources to track against measurable performance indicators and produce useful reports.

Technology Research Analyst

Siliconindia
Bangalore
04.2020 - 04.2021
  • Analyzed and synthesized research results to present findings to leadership team.
  • Examined data using traditional and modern approaches.
  • Identified and resolved data issues to drive accuracy and integrity.
  • Completed accurate market research for business planning.
  • Performed quantitative and qualitative evaluations to measure effectiveness of field programs and operations.
  • Cleaned and manipulated raw data.
  • Created graphs and charts detailing data analysis results.

Customer Relationship Officer

Bharti Airtel
Patna
05.2017 - 03.2020
  • Addressed inquiries from clients and department team members
  • Consulted with customers to resolve service and billing issues.
  • Supervised team of 7 customer service and front-line personnel, meeting needs of more than 35 customers per day.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Implemented unique methods and methodologies, which helped reduce and resolve issues.

Education

Full Stack Data Science -

Almabetter
Bangalore
02.2023

Bachelor of Technology - Electronics And Communications Engineering

BITM Santiniketan
Kolkata
07.2016

Skills

  • Advanced Mathematical Abilities
  • Python Programming
  • Statistical Analysis
  • Data Visualization and Presentations
  • Structured Query Language (SQL)
  • Tableau
  • Analytical Thinking and Problem Solving
  • Machine Learning
  • Microsoft Office
  • Statistics and Statistical Modeling
  • Text Mining

Accomplishments

  • Solved Kaggle Problems: Product Launch Challenge, Heritage Health Prize.
  • Blogging on Data Science and its applications.

Affiliations

  • Blogging on Data Science topics varying from conventional Statistics to upcoming Machine Learning models.
  • Working on Kaggle Problems: Music Hackathon, Retail Industry.
  • Writing a Science Fiction Story about future Predictive Analytics and Computer Technology.
  • Working on publishing a package in Python. The function performs multi-level split of data with factor levels as criteria.

Certification

  • Certified Full Stack Data Science, Almabetter - 2023
  • Python(Programming Language), Almabetter- 2022
  • Analytics Framework(Advanced Excel, SQL, Tableau), Almabetter-2022
  • Statistics, Great Learning- 2022
  • Advanced Machine Learning, Almabetter - 2022

Data Science Project

Almabetter, Bangalore, India

· Objective: Predicting Customer Churn and Customer Revenue, Bike Sharing demand Prediction, Bank marketing effectiveness prediction and Zomato Clustering & sentiment analysis

· Techniques: R, Excel, Machine Learning, Statistics

·  Exploration and Visualization of Data.

  • Pre- Processing of Data.
  • Logic for Dividing Test and Train sets.
  • Built Statistical & Generative Models: Logistic Regression, Naïve Bayes.
  • Built Machine Learning Models: Decision Trees, Random Forest, KNN, SVM, Neural Network K means Clustering and Ensemble of Models.
  • Error Metric: Recall. Implemented ways to improve accuracy and at the same time not over fit the model.

Timeline

Senior Associate

Byjus
05.2021 - 07.2022

Technology Research Analyst

Siliconindia
04.2020 - 04.2021

Customer Relationship Officer

Bharti Airtel
05.2017 - 03.2020

Full Stack Data Science -

Almabetter

Bachelor of Technology - Electronics And Communications Engineering

BITM Santiniketan
Racky KumarData Scientist