Radha G.

Seeking assignment in Merchandising/Marketing with a growth oriented organization of repute to enhance professional and personal growth.

• Strong expertise in Marketing domain, customer support activities (SCM module)
• Expertise in Identifying system gaps between Business requirements and existing or proposed solutions
• Expertise in ISO 9001: 2000 documentation and quality processes - IS014001 & ISO45001
• Actively participated in pre sales & post sales activities of textile business
• Experience in managing & implementing ERP solutions for customer requirements to Plant operations ( SAP : Sales Module for customer queries and cost sheet, production process)

Complete Knowledge of customer product segments, costing and customer design development, orders and query handling

Coordinate between Design team and customer for introduction of new designs, sampling, exclusivity etc.

Responsible for enquires, quotations, Purchase orders from overseas customers. Handling Sales orders with respect to planning /production /packing/shipping.

Costing and price negotiations with the customers.

Interface with production and quality control departments with regard to committed deliveries and to ensure quality production.

Arranging consignments periodically according to the customers' requirements.

Addressing the customer complaints and settlement of warranty claims

Results oriented professional with proven record in managing & executing multiple projects in Textile industries. Have extensive experience in managing all aspects of Merchandising and customer relations.  Over 16 years of cross functional experience in Merchandising operations, customer handling, Production follow-ups & control, General Administration as well as Team Management. Working as Merchandiser at Mulberry Silks Limited- Bangalore. Expertise in handling the complete operations entailing merchandising, planning, resource utilization.. Have ensured amicable relations among customers and Mill operations through implementation of customer requirement related quality policies, delivery management, cost effective shipment plans. Detail oriented and efficient with strong interpersonal skills and the ability to relate to people at all levels across the organization. A keen planner and strategist with skills in team building, organization building capability and proven abilities in planning and managing customer relations, negotiations.

• Date of Birth: 13.06.1980
• Marital Status : Married

Actively involved in cultivating good work ethics, boosting the self confidence of the subordinates and team building.

• English
• Hindi
• Kannada
• Telugu