Radha Garjola
Operations Analyst
Noida
Summary
Knowledgeable Analyst with solid background in optimizing operational processes and improving efficiency. Proven track record in analyzing data to support business decisions and implementing effective solutions. Demonstrated expertise in process improvement and data analysis
Overview
5
5
years of professional experience
Work History
Business Operations Analyst
Amazon Pay
09.2020 - 10.2023
- Analyzed promotional campaigns and optimized utilization data retrieval procedures, improving efficiency by 40%
- Developed Power BI dashboards to monitor campaign utilization, reducing overutilization by 34% and identifying growth areas
- Managed transaction monitoring systems, implementing triggers to enhance transactional reliability and reduce failures
- Investigated and mitigated risks associated with promotional campaigns, minimizing fraud instances and enhancing compliance
- Created reporting dashboards and queries for bank campaigns, facilitating transparent communication and improving bank relations.
Management Information System Executive
iEnergizer
10.2018 - 08.2020
- Conducted data analysis and variance assessments to monitor financial risks, improving decision-making processes
- Utilized SQL, Excel, JIRA, and Power BI for data management and analysis, optimizing operational efficiency
- Developed macros and automation scripts to streamline data processes, reducing processing time by 20%
- Collaborated with stakeholders to ensure effective MIS reporting and analysis, enhancing organizational transparency and decision support.
Education
Bachelor of Technology (B.Tech) in Computer Science Engineering -
AITS
Haldwani, India 04.2001 -
Skills
Trend Data Analysis
Advanced Excel
SQL, TQL
Google Sheets, Looker
Business Process Optimization
Cross-functional Collaboration
Project Management
Financial Analysis
Power BI
Jira
Timeline
Business Operations Analyst
Amazon Pay
09.2020 - 10.2023
Management Information System Executive
iEnergizer
10.2018 - 08.2020
Bachelor of Technology (B.Tech) in Computer Science Engineering -
AITS
04.2001 -
Similar Profiles
Vikash TripathiVikash Tripathi
Assistant Category Manager, Non-Electronic categories, Pan India at Amazon PayAssistant Category Manager, Non-Electronic categories, Pan India at Amazon Pay
Aditya DalviAditya Dalvi
Software Development Engineer 2 at Amazon PaySoftware Development Engineer 2 at Amazon Pay
Rakshith MakamRakshith Makam
QAM( In - Transition) at Amazon PayQAM( In - Transition) at Amazon Pay
Prashant KashyapPrashant Kashyap
Consultant at TATA CONSULTANCY SERVICESConsultant at TATA CONSULTANCY SERVICES
Shivani SinghShivani Singh
Manager Sales & Marketing at Regreen-Excel EPC India LimitedManager Sales & Marketing at Regreen-Excel EPC India Limited