Radha Govindaraju

Business Consulting and Client Relationship Management

• Build, deepen and broaden client relationships at senior executive levels in conjunction with Client Support/Account managers of our clients. This will be measured through growth of the account.
• Build and maintain strong relationships with key stakeholders across various geographies, domains, and business units, effectively managing expectations and ensuring alignment with project goals.
• Construct roadmaps to enable clients’ strategic vision to be realized through the power of AI, Engineering & Design, by working closely with people across levels and communicating effectively
• Provide thought leadership in clients’ business planning sessions, lead proposal and statement of work (SOW) development including defining business objectives, solution approach, scope, deliverables, client responsibilities, staffing roles, pricing,and risk mitigation.
• Demonstrated technical acumen across a range of AI, and Data Engineering tools and platforms, including experience in helping clients operationalize advanced analytics solutions at enterprise scale
• Stay abreast of industry trends, emerging technologies, and best practices in analytics and consulting, and contribute to thought leadership initiatives within the organization.

Delivery Management

• Work with clients to understand key business challenges, formulate business problems and lead solution development and delivery on consulting engagements with a team project managers and consultants.
• Drive the execution of projects, ensuring adherence to timelines, budget, and quality standards while proactively identifying and mitigating risks.
• Lead project pitch discussions and deliveries for North America, LATAM, Europe, Middle East and APAC regions
• Responsible for the quality of delivery for the engagements as measured by relationship specific measures as well as Net Promoter Score (NPS).

People Management

• Build a highly engaged team and manage their careers, by inspiring colleagues, creating opportunities, building individuals’ capability and democratizing innovation.
• Provide leadership and guidance to project teams, fostering a collaborative and high-performance culture, and ensuring the development and growth of team members.
• Define standard metrics and KPIs for teams and establish processes to measure them. This would include, among other things, design & review of the solution, scaling and institutionalizing analytics in the client organization, high level of program management, and meeting all other engagement goals.

Operations and P&L Management

• Manage P&L of the account, meeting margins while ensuring revenue targets and client satisfaction measured through NPS
• Ensure timely and appropriate staffing for new engagements – plan hiring and staffing decisions
• Overall ensure operational and financial discipline inline with organization principles

• As Sr. Principal Consultant had a complete ownership and accountability for successful delivery of client projects and enabling growth for a particular client account. Own client outcomes across engagements, typically managing multiple projects in parallel and cross-sell new consulting work.
• Played a pivotal role in leading and executing large global programs for our CPG clients.
• Managing/supervising day to day delivery operation while managing utilization and profitability
• Building capabilities like new solutions, collaterals, knowledge management processes etc
• Supporting pre-sales activities like solutions, proposal making, RFP responses etc
• Recruitment, training, appraisal, resource planning

• Lead TMROI projects (Marketing Analytics) of COE team for CPG, retail, pharma and automobile clients (domestic and international)
• Worked closely with cross-functional teams to design innovative and scalable analytics solutions that address client challenges and drive competitive advantage.
• Part of all Business development, costing and project pitch discussions
• Responsible for proposal writing and client presentations for MROI and Brand Structures solutions Conduct Training sessions for new & existing team members People management and plan resourcing to efficiently manage current and pipeline projects

• Served as the primary point of contact for clients, understanding their business needs, providing strategic guidance, and delivering insights that drive business impact.
• SPOC for US partner Sapient mPhasize to support in WAV modeling projects with overall responsibility of 6-8 members team supporting most of Market Mix Modelling projects
• Lead and oversee large-scale analytics programs from inception to completion, ensuring alignment with client objectives and delivering impactful solutions.
• Part of leadership team and responsible to creating career path for the team members
• Create analytical plan for a model that provides a solution to client proposed business problem
• Conduct Training and Knowledge dissemination sessions for new & existing team members.

• Overall responsibility for project scoping and resource allocation
• Leading the analytical work on several critical projects through planning and expectation setting
• Suggest and implement improved ways of modeling and scoring
• Proactively highlight data challenges and create easy to use tool/outputs for client

Assist the global sales and consulting teams and coordinate with internal capability teams in pursuing ongoing leads / RFPs from solutioning standpoint.