RADHA SAINI

• Entered numerical data into databases with speed and accuracy using 10-key pad.
• Scanned documents and saved in database to keep records of essential organizational information.
• Verified data files prior to entry to maintain high data accuracy.
• Completed data entry tasks with accuracy and efficiency.
• Sorted documents and maintained organized filing process.
• Sent completed entries for evaluation and final approval.
• Maintained files, records and chronologies of entry activities.

 Collecting and handling the customer’s request from call centers through GSPN.

 Resolves the Customers query online through the E-mails.

 Allocation and distribution of customer Complaint calls to field Technician.

 Deciding route for engineers to attending the customer’s request in effective and efficient manner with in frame work.

 Maintaining the co-ordination and control in our team member.

 Collecting feedback from customers.

Maintain service query records which is receive by customer/dealers
through E-mail outcall.