Radhakrishnan R
Associate Delivery Manager -Technical
Trivandrum,KL
Summary
A position in a result oriented company that seeks an ambitious and career conscious person where in hard work, dedicated service and discipline would be highly regarded and rewarded at all levels.
17+ years relevant experience in System Administration and server Management, Administrative experience in windows 2022, 2019, 2016,2012 servers Excellent working knowledge on server Upgrade, Migration and Disaster recovery Working knowledge on On-prem Exchange servers and Online Exchange (O365) Working knowledge on Citrix Xenapp servers and Microsoft RDS servers Excellent working knowledge on Win Route - (Kerio) Firewall & Fortinet and Smooth wall Firewall Excellent working knowledge on Group Policy Excellent working knowledge on DHCP, DNS, DFS, IIS Excellent working knowledge in Active Directory, Active Directory support tools (replmon, ADSI Edit, LDP, ntdsutil etc.) Excellent knowledge on Azure (Virtual machines, Storage) Excellent knowledge in EntraAD (Azure AD), Endpoint manager (Intune). Excellent customer facing skills. File Server & Print Server Management Excellent hands on experience in Security Products (SEPM, Sophos, Trend Micro XDR etc.) Hands on Experience in VMWare and Hyper-V Excellent knowledge on Backup & Recovery (Backup Exec, Veeam Backup and Replication, MABS) Handling Backup devices & Backup tools (Various storage loaders and tape drives) Excellent knowledge in Patch Management using WSUS Working knowledge on RAID for HP and Dell servers Knowledge on ITIL process. Providing 3rd line technical support. Knowledge articles creation, validation, approval Involvement in technical related project works as part of business requirements.
Overview
20
20
years of professional experience
1
1
Certification
5
5
Languages
Work History
Associate Delivery Manager-Technical
M/S RM -ESI
01.2011 - Current
- Company Overview: It’s a Product based Software Development MNC, Office located in Techno Park Trivandrum, providing excellent technical support to end customers
- Client place- United Kingdom
- All Windows server Administration and troubleshooting of servers
- Excellent knowledge on CC4.5, CC4.2, CC4.3 networks, Vanilla networks and Ranger networks, knowledge on CC4 matrix sites
- Handling Active Directory services
- Handling all the Domain controllers 2012, 2016, 2008 & 2003
- Excellent knowledge on physical servers (IBM & Intel, Dell,HP, RM servers)
- Handling Anti Virus Servers (Symantec Endpoint Protection)
- Excellent experience in server DC recovery
- Working knowledge on Exchange servers (2010, 2012 and 2007)
- Knowledge on Citrix Xenapp servers
- Working Knowledge on VMware
- Handling Proxy servers (RM Smart cache and RM Safety net Plus)
- Managing Group Policies at various levels
- Handling DHCP, DNS, DFS
- Active Directory tools (replmon, ADSI Edit, LDP, repadmin, ntdsutil etc.)
- Handling Backup & Recovery
- Handling Backup devices & Backup tools
- Patch management using WSUS Server
- Server RAID, IIS
- Providing training to L2 teams
- It’s a Product based Software Development MNC, Office located in Techno Park Trivandrum, providing excellent technical support to end customers
- Client place- United Kingdom
Senior Systems Engineer
M/S Ignis Technology Solutions Ltd
05.2010 - 01.2011
- Company Overview: It’s an Software Development Company, Offshore Development and onshore developments
- We have 3 offices at Bangalore and 1 office at US
- All Windows server Administration and troubleshooting of servers
- Handling Active Directory services
- Creating & Maintaining of User Accounts & Groups
- Handling Domain controllers 2000 & 2003, 2008
- Handling Windows 2000 & 2003 Servers (IBM & Intel, Dell,HP)
- Handling Anti Virus Server (Symantec)
- Handling Firewall (Fort iGATE)
- Monitoring firewall and Servers using monitoring tools
- Managing Group Policies at various level
- Handling DHCP, DNS, FS, DC, WINS
- Active Directory tools (replmon, ADSI Edit, LDP, ntdsutil etc.)
- Handling Backup & Recovery (Daily, Weekly, Monthly)
- Handling all application servers
- Handling Backup devices & Backup tools
- Patch management using WSUS Server
- Server RAID, IIS
- Reporting to Manager-IT & COO
- Handling Escalations from all the locations
- Team Management up to 5 team members
- Dealing with various type of vendors (Software, Hardware, ISP etc)
- It’s an Software Development Company, Offshore Development and onshore developments
- We have 3 offices at Bangalore and 1 office at US
Senior IS Executive
M/S People Group
09.2007 - 05.2010
- Company Overview: It’s an E-Commerce company, People group, the promoter of successful Internet business and Software Development Company
- Windows server Administration and troubleshooting of servers
- Excellent working knowledge on Active Directory services
- Creating & Maintaining of User Accounts & Groups
- Handling Domain controllers 2008 & 2003
- Handling Windows 2008 & 2003 Servers (IBM & Intel)
- Handling Anti Virus Server (Symantec corporate edition & Avira AV)
- Handling Win route - Firewall (Kerio Firewall)
- Managing Group Policies at various level
- Handling DHCP, DNS, FS, DFS, DC, WINS
- Active Directory tools (replmon, ADSI Edit, LDP, ntdsutil etc.)
- Handling Backup & Recovery (Daily, Weekly, Monthly)
- Handling Backup devices & Backup tools
- Patch management using WSUS Server
- Server RAID, IIS
- Preparing MIS, monthly reports and reporting to Technology Vice President
- Handling Escalations from all the locations
- Team Management upto 5-6 team members
- Dealing with various type of vendors for Bangalore, Chennai, Hyderabad, Ernakulam locations
- Handling EPABX Server & Access card servers
- Handling all over IT department activities in south region
- It’s an E-Commerce company, People group, the promoter of successful Internet business and Software Development Company
System Administrator
M/S RCS Technologies (Client - PSI DATA SYSTEMS LTD)
01.2007 - 09.2007
- Company Overview: It’s a Software development company, A subsidiary of Aditya Birla Nuvo Ltd
- Trouble Shooting of Servers (Win 2000 & Win2K3 servers)
- Creating & Maintaining of User Accounts & Access Permissions
- Handling Domain controllers (2000 & 2003)
- Handling Windows 2000 & 2003 Servers
- Handling AV Server (Trend Micro, MacAfee Security, Norton etc...)
- Handling Active Directory, DNS, DHCP, VSS servers
- Handling Vendor Managements (HP, Dell)
- Backup & Recovery
- Handling of all over windows Servers & Escalations calls
- It’s a Software development company, A subsidiary of Aditya Birla Nuvo Ltd
System Administrator
M/S SALTER INDIA PVT.LTD
06.2005 - 12.2006
- Company Overview: It’s a manufacturing company, manufacturer of Electronic weighing scales, a unit of Avery India Ltd
- Solving of our company employees systems related issues, Trouble Shooting on Computers, and Server backup
- Handling DC, Active Directory, DNS,DHCP, FS, Print Server
- Handling windows 2000 & 2003 servers
- Installing & maintenance of Anti Virus Software’s (MacAfee Security, Norton etc...) and our companies all packages Data Base maintenance & administrating using VB and Oracle database
- Administrative experience in SMTP, POP3 server
- It’s a manufacturing company, manufacturer of Electronic weighing scales, a unit of Avery India Ltd
Education
Electronics Engineering -
Sathya Institute of Engineering & Technology
Computer Hardware Maintenance and Servicing course - undefined
Government Polytechnic
HSC - undefined
State Board, Govt. of TamilNadu
S.S.L.C - undefined
State Board, Govt. of TamilNadu
Professional Summary
17, System Administration, Server Management, Windows Server Administration, Server Upgrade, Migration, Disaster Recovery, On-prem Exchange Servers, Online Exchange (O365), Citrix Xenapp Servers, Microsoft RDS Servers, Win Route - (Kerio) Firewall, Fortinet Firewall, Smooth wall Firewall, Group Policy, DHCP, DNS, DFS, IIS, Active Directory, Azure, EntraAD (Azure AD), Endpoint Manager (Intune), File Server & Print Server Management, Security Products, VMWare, Hyper-V, Backup & Recovery, Patch Management, RAID for HP and Dell Servers, ITIL Process, 3rd Line Technical Support, Knowledge Articles Creation
Personal Information
- Father's Name: Mr. Rajayyan
- Date of Birth: 05/15/80
- Nationality: Indian
Certification
Azure Administrator
Timeline
Azure Administrator
06-2023
Associate Delivery Manager-Technical
M/S RM -ESI
01.2011 - Current
Senior Systems Engineer
M/S Ignis Technology Solutions Ltd
05.2010 - 01.2011
Senior IS Executive
M/S People Group
09.2007 - 05.2010
System Administrator
M/S RCS Technologies (Client - PSI DATA SYSTEMS LTD)
01.2007 - 09.2007
System Administrator
M/S SALTER INDIA PVT.LTD
06.2005 - 12.2006
Computer Hardware Maintenance and Servicing course - undefined
Government Polytechnic
HSC - undefined
State Board, Govt. of TamilNadu
S.S.L.C - undefined
State Board, Govt. of TamilNadu
Electronics Engineering -
Sathya Institute of Engineering & Technology
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