Radhakrishnan SUBRAMANIAN

AZURE:
 AZURE Cloud for Active directory
 Dynamic 365 for timesheet and invoice with clients
 O365 for office applications
 Outlook – office 365 with exchange server
 BARRACUDA – Email security (Lotus Notes)
 Add user and maintain in D365.
 We are maintaining the O365 license.
 We have a TEAMVIEWER license for remote support.
 For chat, video and meeting purpose we are using for TEAMS.
System Administration:
 Users & Groups account creation and Maintenance
 Maintain Files & Folders permission.
 Maintain ADS, DNS, DHCP
-Maintain the NEXT CLOUD and MFILES as per the project requirements.
Support Package Installation:
 MS Security updates Installation
 Perform server firmware, driver and software updates on a monthly & as
needed basis.
 Manage and Update SOPHOS Central Admin
 Ensure adequate SOPHOS end point agent antivirus protection & solutions
are maintained and updated.
 Manage and configure limited access for Internet.
 Manage and configure D365 apps.
Performance Tuning & Monitoring:
 Daily System monitoring
 Monitor Event Viewer logs.
 Server performance Monitoring
 Scheduled Maintenance task.
Basic Activities:
 Troubleshoot and resolve the issues against user requests.
 We are doing IT Support remotely BELGIUM, FRANCE, ARGENTINA and PUNE
Backup & Recovery Process:
Schedule Backup exec 20.2 for windows- Recover from backups.
Restore backup to External HDD
We are using AutoCAD products and Smart plant S3D & PID, Tekla, Caesar

• Responsible for engineering software installation, configuration, and maintenance, VMware administration, and managing daily IT support tasks.
• Engineering software Installation, Configuration and Maintenance
  AVEVA E3D AND PDMS, P&ID, DIAGRAMS, ENGINEERING, REVIEW, SCHEMATIC INTEGRATOR
  AND SCHEMATIC MODEL MANAGER
  AVEVA GLOBAL HUB / SATELLITE
  MICROSTATION AND BENTLY AUTOPLANT 3D V8i
  AUTOCAD PLAND 3D, LT, MEP, REVIT, MECHANICAL NAVISWORKS MANAGE
  MS SQL SERVER 2008 & 2012 R2
  MICROSOFT VISIO & PROJECT
  SMART PLANT S3D AND P&ID 2016 and 2019
  TEKLA STRUCTURES STEEL V 2017i and 2019i
  CAESAR
  PTC CREO
  VMware Administration:
  1: Setup and maintenance of VMware ESXi 5.5 environment, including multiple ESXi hosts,
  TB of SAN storage connected via Stack cable and a Centre Server Windows host.
  2: Install/Rack new physical hardware into Datacentre server area, including Servers, PDUs,
  Switches, Tape Vaults, KVMs and Monitors. Perform all cabling requirements and logical.
  organization to reduce clutter.
  3: Manage daily and weekly full tape backups of servers using VERITAS Backup Exec and manage
  shipping/receiving of offsite tapes with Iron Mountain Offsite Tape Storage.
  4: Setting up and monitoring performance monitoring and capacity planning
  5: Involved in migration of entire Office datacenter physical servers to VM environment.
  6: Configuration of DELL servers along with Rack mount servers in datacenter
  environment Maintaining maximum availability of supported services for users.
  7: Ensuring that support calls are logged and handled effectively and efficiently.

• Responsible for cloning OS, software delivery, backup & recovery, and maintenance of Windows servers.
• Cloning of O/S using Symantec Ghost 10.0. Pre-Boot Environment Preparation and software delivery using Altiris client service for Windows 6.10v For Security reason we are using Symantec Corporate edition 10.0v
  Taking Daily and Weekly Backup using CA Bright Store ARC server Backup 12.0
  Knowledge about the Installation & maintenance of Windows 2003 DNS, DHCP and ADS Servers for the local domain
  Common aspects of ALTIRIS Systems Management include:
  Software Distribution, Patch Management
  Distribute packages via Altiris server across all the desktops and servers
  Creating standard backup policies and taking back-up of the servers. Restoring the data as per the customer request
  Centralized antivirus scans and updates virus definitions
  Pushing Software Packages to Clients Using Altiris
  Remotely browse, diagnose and repair problems on systems
  Printer maintenance using HP Easy Printer care Utility
  Coordinating with vendors for Hardware related issues.
  Handling issues related to Avaya IP Phone
  Handling issues related to Email client (Lotus Notes)
  Installed and configured on Support Team Members
  machines for Lotus notes 6.5
  Role System Engineer

• Installation of Automation software
  Install & Configure the tool.
  Troubleshooting the Automation software
  Providing technical support to Our Project client
  Coordinating with vendors for instrument related
  issues Telephonic support for clients

• Troubleshooting all models of HCL, IBM, DELL and HP Compaq System Issues
  Installing & configuring the Internet setup using dial-up & also through a broadband network.
  Installing & Troubleshooting OS Issues
  Taking care of all type of printers, like laser Jet,
  Dot matrix and Inkjet printers
  Installing & configuring Windows 2000 and windows XP Configuring and Troubleshooting Printer Issues Installing Red Hat Linux and configuring Device drivers
  Installation of Operating systems, whichever the Customer needs, and all Application software
  Installing Red Hat Linux and configuring Device drivers
  Installing & Configuring Windows 2000 and windows XP
  Configuring and Troubleshooting Printer Issues
  Installation of Operating systems, whichever the
  Customer in Need and all Application software