Radha Pai Shanbhag

A customer facing role, trusted advisor for the customer for building IT strategy. Understanding business requirements and translating into process design and development. Understand business requirement, Fit-Gap Analysis, requirement mapping, pre-sales scenarios, solution designing, implementing, and customizing the solution as per business requirements. Planning and execution of Active Directory Upgrade / Implementation / Consolidation / Separation, M365, Azure Active Directory/Hybrid Identity, Security recommendation and implementation for Office 365, Conditional access, DLP, Intune, Defender for Office 365, Handling complex Office 365 and multi cloud migrations. Working on multiple tools like Manage Engine, Veaam, Bititan, CloudM, Cloudiway, Sharepoint Migration Tool, ADMT etc.

Installing Patches and other software updates on client machines. Working on project related to workstation health check. Remote installation and troubleshooting. Working on tight SLAs and quality checks.

Worked as a Sr. Engineer in providing solutions and Messaging which includes Email Security, Email policies, Identity Management, Rights Management & Device management solutions, and other Microsoft technologies like Microsoft Exchange and Active Directory etc. Responsible for helping customers adopt technology in the form of POC or production level deployment and all related queries

Professional Trainer for MCSE and CCNA