Radhesh Powar

Hjort Knudsen India Pvt Ltd :
📍 Panvel | 📅 September 2023 – Present

• Processed and validated UK sales orders with high accuracy in the ERP system.
• Coordinated order fulfillment by working with warehouse, logistics, and sales teams.
• Handled UK customer queries through email and calls, ensuring timely and professional responses.
• Monitored order status, delivery schedules, and updated customers proactively.
• Managed order amendments, cancellations, and documentation (POs, invoices, dispatch details).
• Resolved issues related to pricing, delivery delays, and product availability.
• Maintained accurate records and prepared daily/weekly reports using Excel.
• Ensured compliance with internal SOPs and UK customer service standards.
• Supported the UK sales team with backend tasks, data updates, and reporting.