Radheya Bharsakale
IAM Analyst (IMAG & PAM Onboarding)
Pune,MH
Summary
Total 4 years of Job Experience with over 3.5 years in IT in Identity and Security Management along with working on PAM Solutions such as TPAM and Secret Server, Secure Application Access management and Onboarding, ADDS, SAS applications, Oracle database management, Access Management tools and multiple Oracle based application. Good in Team Leadership and Problem Resolution, as well as Personnel Administration and Professional Development. Possess exemplary skills in written and verbal communications, time management, organization, and departmental operations.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
7
7
Certifications
Work History
Tech Lead
Cognizant
10.2023 - Current
- Managing secure access for client applications on database using SailPoint and ServiceNow
- Managing client secrets, PAM accounts, Servers, etc on Secret Server by Delinea
- Deploy, monitor and manage Privileged Access Management services along with testing and report generation of the secrets
- Managed migration of client secrets from TPAM to Secret Server
- Managing SailPoint APIs through Postman API
- Managing and Monitoring client database on Oracle SQL Developer
- Venafi SSL certificate management on client servers
- Created and managed SOP documents for training and daily usage of teams
Senior System Executive
Cognizant
08.2022 - Current
- Primarily Involved in Microsoft Identity L2 Operations
- Have Good understanding of Identity Lifecycle management, Access Management, Multi-factor Authentication and Privilege Identity and Access General Concepts
- Privileged Access Management through TPAM
- Management of PAM account in TPAM
- Good knowledge of Azure Identity Provisioning Service and Troubleshooting
- PowerShell 101, able to write scripting for Azure AD or AD using Graph API and PowerShell Command lets
- Basic knowledge of Enterprise eco systems such as Network, firewall, security, DB and application landscape
- Led the troubleshooting and resolution of complex technical issues related to SailPoint IdentityNow, Secret Server, Secure Jump solution, ensuring minimal disruption to business operations
- POC of Secure Jump Solution Implementation along with creation of SOP document for the same
- Led training sessions on Secure Jump Solution and Privileged Access Management for team
Engineer in Training
Cognizant
08.2021 - 07.2022
- Roles and Responsibilities include - Access and Administration management at Client servers
- Work on ADDS, SAAS applications, Access Management tools
- Creation of weekly and monthly service reports of management and billing data purpose
Customer Service Representative
Amazon
09.2020 - 03.2021
- As a Customer Service Associate, provided first level and instant resolutions to customers' issues and needs
- Worked closely with category, merchandising, customer service and other key internal Amazon stakeholders
- Worked on AWS based SAAS applications such as AWS Chime for communications
- Recognized as Star performers for 7 consecutive weeks
- Multiple appreciations received from customers
Education
Bachelor of Engineering - BE - Mechanical Engineering
G.H. Raisoni College of Engineering & Management
01.2015 - 01.2019
Skills
Identity & Access Management (IAM)
undefinedCertification
Python, Cognizant
Honors And Awards
- Star Employee, Amazon, 01/01/21, Recognized as Star performers for 7 weeks in Customer Services for fasted and best resolutions with best feedbacks from customers.
- Managed Services R&R, GTO Tech - Cognizant, 11/01/22, 2 times recognition in yearly townhall for one of the best performance and most resolutions, multiple client appreciations. 3 times monthly Cheers Awards for consistent productivity and problem management and better understanding.
Timeline
Tech Lead
Cognizant
10.2023 - Current
Senior System Executive
Cognizant
08.2022 - Current
Engineer in Training
Cognizant
08.2021 - 07.2022
Customer Service Representative
Amazon
09.2020 - 03.2021
Bachelor of Engineering - BE - Mechanical Engineering
G.H. Raisoni College of Engineering & Management
01.2015 - 01.2019
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