Summary
Overview
Work History
Education
Skills
Websites
Languages
Certification
Timeline
Generic
Radhika Adoni

Radhika Adoni

Bengaluru

Summary

Accomplished Program Manager provides in-depth understanding of developing and implementing organizational strategies. Well-versed in spearheading new initiatives to support functional operations and project completion. Expert in networking, marketing, cross-functional communication, and process improvements.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Program Manager

UiPath
BENGALURU
12.2018 - Current

Global Program Management:
• Currently heading Global PMO for UiPath Academic Alliance and UiPath Talent Connection programs
• Process setup for different stages in the Partnership cycle right from lead generation to partnership confirmation and then to enablement and delivery.
• Salesforce CRM: Maintained an accurate database of all partners (2000+ globally), their enablement status and their delivery status.
• Negotiated alliance agreements, and MOUs for defining roles, responsibilities, and expectations for both parties.
• Tracking and documenting all the initiatives with purpose, expected outcomes, feedback, and learnings on Jira and Atlassian.
Strategy:
• Identified new opportunities for strategic collaboration with existing partners in India and ASEAN like ICT Academy, NASSCOM, TASK, APPSDC, Eduskills, and Indosat IDCamp(Indonesia) for Initiatives like Robot for every Student, Skillathon(3 editions), Learnathon, Hackathon, and UiPath Apps Challenge.
Infrastructure:
• Setting up dedicated learning paths, assessments, and digital credentials for for Educators and students through Brillium, Accredible and Content Raven. Ensured to touch base with students at different levels like Awareness or literacy, Proficiency and Specialization.
• Developed Academic Alliance Partner Portal using Salesforce Communities and Managed day-to-day operations of alliances by providing content updates, program updates, and event updates.
• Building and maintaining web pages using Contentful and Collaborated closely with marketing team members on events like Academic Summit, Academic Alliance awards, Visionary Educator awards, etc.
Communication and Operations:
• Facilitated Cert Prep Bootcamps and Educator Enablement sessions for educators (1000+). Developed and maintained relationships with partners to ensure alliance objectives were achieved.
• Developed effective communication through Newsletters using Marketo and ensured effective support for the partners through the Helpdesk. I have setup the helpdesk and worked with the COE team in implementing a chatbot for the support.
• Monitored program impact through surveys and feedback forms, implementing improvements based on results.
• Promoted program internally with the Sales and Customer-facing teams to keep the customers informed on the Talent pipeline we are building.
Internal Automation:
• Identified processes that can be automated – sending welcome emails, issuing certificates and badges, and ensuring the integration by working with the CoE team.

Trainer Engagement Manager

SpringPeople
BENGALURU
06.2017 - 11.2018
  • I was heading this function in SpringPeople. In order to deliver top quality training to our customers on technologies for our partners, we constantly work to Find, Engage and Enable Subject Matter Experts (SMEs) of these technologies.
  • My work starts with understanding the client requirements and providing the best possible solution to the client in terms of Trainer, Budget and Cost. This involves multiple discussions with the clients, Trainers, SMEs which leads to a training delivery.
  • I was leading a team of 5 associates. I am a process-oriented person and believe in aligning my work accordingly. I have worked on Process Documents, Flow charts, Templates, Training proposals, and Presentations. This role allowed me to explore experiments and work in a solution driven mode and given my technical background, I was able to contribute a considerable part to this role.
  • This involved lot of People Management, Conflict Management, Team Handling and Escalation Handling.
  • I was awarded “Star Manager of the year” within 6 months of joining SpringPeople.
  • Managed multiple projects simultaneously while adhering to tight deadlines.
  • Maintained up-to-date knowledge of industry trends and best practices.
  • Documented all training activities including attendance records, feedback forms, surveys.

Learning Executive

Cognizant
BENGALURU
05.2010 - 07.2016
  • Identifying Business Unit requirements and organizing campus hires by unit and technology.
  • Planning infrastructure based on batch size and technology.
  • Collaborating with Vendor Management for trainer nominations.
  • Coordinating with BU teams to assign mentors for trainees.
  • Conducting batch visits, collecting feedback, and taking actions.
  • Gathering feedback from Business Units and enhancing training solutions.
  • Ensuring timely batch releases and providing quality trainees.
  • Supporting low performers with special trainers and managing exits.
  • Managing the program across Pan-India, Shanghai, and Singapore.
  • Enrolling successful trainees in the Dovetail Program and assigning learning plans.

Sr Systems Executive

Cognizant
Bengaluru
05.2010 - 06.2013
  • Worked as Unix and Netbackup admin for the projects of Future Group and Pepsico
  • Monitored systems performance and availability to ensure optimal user experience.
  • Evaluated existing systems architecture against industry trends and best practices; recommended modifications accordingly.

Education

B. Tech - Information Technology

Jawaharlal Nehru Technological University
Anantapur
04-2008

Skills

  • Strategic Planning
  • Operations Management
  • Partner Relationship Building
  • Knowledgeable in Salesforce, Jira administration, Contentful, Brillium, SharePoint, Marketo
  • Legal Case Management
  • Global Team Collaboration

Languages

Kannada
First Language
English
Advanced (C1)
C1
Telugu
Upper Intermediate (B2)
B2
Tamil
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2

Certification

https://www.linkedin.com/in/adoniradhika/details/certifications/

Timeline

Program Manager

UiPath
12.2018 - Current

Trainer Engagement Manager

SpringPeople
06.2017 - 11.2018

Learning Executive

Cognizant
05.2010 - 07.2016

Sr Systems Executive

Cognizant
05.2010 - 06.2013

B. Tech - Information Technology

Jawaharlal Nehru Technological University
Radhika Adoni