Summary
Overview
Work History
Education
Skills
Timeline
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Radhika Chauhan

Radhika Chauhan

Call Center
Secunderabad

Summary

Dynamic professional with a proven track record at ..... enhancing call center operations and customer satisfaction through performance improvement and advanced training programs. Skilled in problem-solving and excellent communication, I have significantly contributed to team efficiency and collaborative success.

Overview

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1
Language

Work History

Call Center

.....
  • Provided constructive feedback to agents based on regular evaluations, fostering a culture of continuous improvement within the call center environment.
  • Streamlined call center operations for increased efficiency by implementing effective team training programs.
  • Participated in ongoing professional development opportunities to expand skill set and stay current on industry best practices for call center operations.
  • Improved customer satisfaction scores by streamlining call center operations through advanced call routing strategies and employee training programs.
  • Assisted supervisors in identifying areas of improvement within the call center environment to enhance overall team performance.

Education

Intermediate Certificate - Commerce

Joseph High School
Secunderabad,
06.2024

Skills

Cash Handling

Timeline

Call Center

.....

Intermediate Certificate - Commerce

Joseph High School

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