Radhikaa Suyog Gaud
Human Resource
Pune
Summary
HR Professional with 15 Years' Expertise in BHR | Rewards & Recognition | DE & I Initiatives | Expert in Critical Process Management | Grievance Handling & PSH SPOC | Leading Induction & R&R Program Relaunch | Policy Development Specialist | Employee Engagement Initiatives | Work on Budgets
Overview
19
19
years of professional experience
4
4
Languages
Work History
Manager - Human Resource
Hexaware Technologies Ltd.
06.2019 - Current
- Spearheading HR operations for Pune location from a Business HR perspective, ensuring seamless alignment with organizational goals.
- Driving timely execution of BAU activities and critical HR processes.
- Successfully relaunched Rewards & Recognition programs, revamped Induction & Orientation framework, implemented Compliance Training (POSH), and championed DE&I initiatives.
- Conducting quarterly business reviews with business leaders and Global HR Head to align HR strategies with business priorities.
- Designing and executing recognition programs and ceremonies to foster a culture of appreciation.
- Preparing monthly Pan-India reports including induction reconciliation, compliance, and audit metrics for leadership review.
- Developing and managing annual budgets for employee engagement activities.
- Handling grievances effectively and maintaining a positive work environment.
- Managing POSH data, handling cases with confidentiality, and ensuring adherence to statutory requirements.
- Providing accurate payroll data inputs to ensure timely and error-free processing.
Assistant Manager - HR
Atidiv
04.2016 - 01.2019
- Administering HRMS with daily updates and generating analytical reports for leadership insights.
- Designing dashboards for competency mapping and preparing monthly HR reports for strategic decision-making.
- Developing HR policies, KRAs, and KPIs to align with organizational objectives.
- Forecasting manpower requirements and ensuring timely closure of recruitment mandates.
- Managing end-to-end onboarding and delivering engaging Induction & Orientation programs for new hires.
- Handling payroll data inputs, resolving queries, and ensuring accuracy in salary processing.
- Managing mid-year and annual appraisal processes and maintaining related documentation.
- Addressing payroll queries and employee grievances promptly to maintain a positive work environment.
- Planning and scheduling monthly L&D calendars, maintaining reports, and analyzing training effectiveness.
- Organizing monthly Rewards & Recognition ceremonies to boost morale and engagement.
- Achieved 100% turnaround in Background Verification (BGV) closures, ensuring compliance and risk mitigation.
Team Leader - HR
iResearch Services Pvt. Ltd
03.2012 - 04.2016
- Managed end-to-end campus recruitment drives across leading B-schools, colleges, and institutes.
- Screened and mapped CVs against current requirements; conducted telephonic and in-person interviews, including first-round assessments.
- Extended CTC offers and demonstrated strong negotiation skills to close positions effectively.
- Oversaw joining formalities, conducted induction programs, and organized buddy sessions for smooth integration of new hires.
- Scheduled and facilitated training sessions in collaboration with Operations teams.
- Maintained and updated competency matrices to support workforce planning and development.
- Managed complete filing and documentation processes to ensure compliance.
- Organized cultural activities and monthly engagement initiatives to foster a positive work environment.
- Handled employee grievances promptly and effectively, ensuring resolution and satisfaction.
- Certified by Endross as Internal ISO Auditor
- Awarded as Ace of the Month Sep'13
- Awarded as Ace of the Month Mar'14
Recruitment Executive
Sellcraft Softech Pvt. Ltd.
05.2011 - 02.2012
- Sourced and screened profiles through leading job portals (Naukri, Monster) to meet client requirements.
- Managed hiring drives, documentation, and follow-ups with candidates to ensure smooth onboarding.
- Acted as SPOC for three major clients, successfully delivering closures as per agreed timelines.
- Worked on varied roles including Technical, Non-Technical, Voice, Back Office, and Research profiles for IT, KPO, and BPO domains.
HR Coordinator
DB Realty Ltd.
10.2010 - 04.2011
- Managed joining formalities and conducted comprehensive induction and orientation programs for new hires.
- Organized and scheduled training sessions in collaboration with Operations teams to ensure smooth knowledge transfer.
- Implemented and facilitated buddy sessions for new joiners to enhance integration and engagement.
- Maintained and updated competency matrices to support workforce planning and development.
- Oversaw complete filing and documentation processes, ensuring accuracy and compliance.
- Planned and executed cultural activities to promote a positive and inclusive workplace environment.
- Addressed and resolved employee grievances promptly, fostering trust and satisfaction.
GRE & Divisional Learning Coordinator
ITC Welcom Hotel Rama
03.2007 - 07.2009
- Conducted training sessions for staff on ITC policies and procedures to ensure compliance and operational excellence.
- Monitored and maintained guest rating ratios across all departments to drive service quality improvements.
- Oversaw job profiles and performance of trainee associates in front office operations.
- Managed a team of five Namaste Ambassadors, ensuring smooth guest interactions and maintaining an accurate guest database.
- Attended 'Train The Trainer Program'
- Certified as Divisional Learning Coordinator
Education
Post Graduate Diploma - Human Resource Management
IIM Nagpur
01.2023
Bachelor of Commerce (B.Com) - undefined
BAMU
01.2010
Higher Secondary Certificate (HSC) - undefined
Pune University
01.2006
Secondary School Certificate (SSC) - undefined
Pune University
01.2004
Skills
Excel data analysis skills
Accomplishments
- Green Belt Certified - 2025
- Trailblazer Award - 2025
- People Champion - 2024
- Yellow Belt - 2023
- Hexa Women Awards - 2021
- Certified by Endross as Internal ISO Auditor - 2014
- Awarded as Ace of the Month September 2013
- Awarded as Ace of the Month March 2014
- Attended 'Train The Trainer Program' - 2013
- Certified as Divisional Learning Coordinator - 2008
Professional Highlights
- Strategic HR Leadership: 15+ years of experience in Business HR roles, Rewards & Recognition, DEI initiatives, and policy development.
- Location Management: Heading HR operations for Pune location, ensuring seamless execution of BAU activities and compliance.
- Global HR Initiatives: Relaunched Rewards & Recognition programs, revamped Induction & Orientation, implemented POSH compliance training, and championed DE&I strategies.
- Stakeholder Engagement: Conducted quarterly business reviews with business leaders and Global HR Head to align HR priorities with organizational goals.
- Employee Engagement & Culture: Designed and executed recognition programs, cultural activities, and engagement initiatives to enhance employee experience.
- Performance & Talent Management: Worked on KRAs, KPIs, mid-year and annual appraisals, succession planning, and competencies mapping dashboards.
- Recruitment & Onboarding: Forecasted manpower needs, closed recruitment mandates on time, and delivered structured onboarding programs.
- Learning & Development: Planned and scheduled monthly L&D calendars, maintained training analytics, and drove capability-building initiatives.
- Compliance & Grievance Handling: Managed POSH cases and data, ensured 100% BGV closures, and resolved employee grievances promptly.
- HR Operations: Hands-on experience in HRMS management, payroll data inputs, reporting, and annual budgeting for engagement activities.
Timeline
Manager - Human Resource
Hexaware Technologies Ltd.
06.2019 - Current
Assistant Manager - HR
Atidiv
04.2016 - 01.2019
Team Leader - HR
iResearch Services Pvt. Ltd
03.2012 - 04.2016
Recruitment Executive
Sellcraft Softech Pvt. Ltd.
05.2011 - 02.2012
HR Coordinator
DB Realty Ltd.
10.2010 - 04.2011
GRE & Divisional Learning Coordinator
ITC Welcom Hotel Rama
03.2007 - 07.2009
Bachelor of Commerce (B.Com) - undefined
BAMU
Higher Secondary Certificate (HSC) - undefined
Pune University
Secondary School Certificate (SSC) - undefined
Pune University
Post Graduate Diploma - Human Resource Management
IIM Nagpur