Radhika Jadhav
Mumbai
Summary
Results-driven Data Operations Analyst with expertise in SQL development, data optimization, and incident management at TS Imagine. Proven track record of enhancing data operations, streamlining workflows, and ensuring high-quality support through effective communication and root-cause analysis. Dedicated to continuous improvement in dynamic, complex environments.
Overview
6
6
years of professional experience
Work History
Data Operations Analyst
TS Imagine (Formerly S&P Global – PrimeOne)
12.2024 - Current
- Ensured smooth transition of operational responsibilities during the acquisition of PrimeOne business by TS Imagine.
- Oversaw batch job execution through JobScheduler to ensure operational continuity.
- Collaborated with cross-functional teams to identify issues and implement long-term solutions within ITIL workflows.
- Facilitated continuity of SLA-critical tasks during handovers by acting as SPOC.
- Clarified job flow logic to enhance peer understanding and operational efficiency.
- Proactively led knowledge-sharing discussions and contributed to documentation in Confluence and Knowledge Base to support onboarding and standardization.
- Collaborated with cross-functional teams to identify process improvement opportunities.
Support Analyst
BNP Paribas
02.2022 - 03.2023
- Supported ETL workflows and production systems using Autosys, handling job reruns, log validations, and escalation follow-ups.
- Wrote and optimized SQL queries for report generation, data reconciliations, and exception tracking.
- Engaged in optimizing query performance through tuning and collaborated on preparing RCA documentation for recurring issues.
- Participated in team documentation and knowledge-sharing sessions to align best practices across regions.
Senior System Engineer
Infosys Limited
11.2018 - 01.2022
- Delivered L1 support for Big Data workflows, monitored job health using IBM Workload Scheduler, and troubleshot Unix-based batch failures using Putty.
- Performed SQL-based checks for data anomalies and provided fixes as per SOPs; logged and resolved incidents through ServiceNow.
- Maintained documentation on knowledge base for issue tracking and collaborated with offshore teams during releases and escalations.
- Identified areas of improvement in existing systems and provided solutions to resolve issues.
- Monitored system performance and maintained uptime for critical applications.
Education
B.E. - Electronics and Telecommunication Engineering
Marathwada Institute of Technology
Aurangabad, Maharashtra, IndiaDiploma - Electronics and communication Engineering
Marathwada Institute of Technology
Aurangabad, Maharashtra, IndiaSkills
- SQL development
- Incident management
- Change management
- Process documentation
- Performance tuning
- Problem solving
- Time management
- Effective communication
- Root-cause analysis
- Teamwork and collaboration
Timeline
Data Operations Analyst
TS Imagine (Formerly S&P Global – PrimeOne)
12.2024 - Current
Support Analyst
BNP Paribas
02.2022 - 03.2023
Senior System Engineer
Infosys Limited
11.2018 - 01.2022
B.E. - Electronics and Telecommunication Engineering
Marathwada Institute of Technology
Diploma - Electronics and communication Engineering
Marathwada Institute of Technology
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