RADHIKA JHADE
New Delhi
Summary
To perform duties where I will utilize my full potential of knowledge and skills to fulfill the expectation from me would like to actively participate in the growth of my organization.
Overview
5
5
years of professional experience
Work History
Sales Service Coordinator - Medical Division & Draeger Safety Division (North Zone)
Draeger India Pvt. Ltd
Delhi
07.2022 - 09.2023
- Execution with Sales & Service engineers, Sales channel partners, Customers, Global Logistics team and Admin related works, preparing proposals, order booking/billing, EHS team member
- Maintaining service records and MIS reports
- Create & submit techno-commercial offer to customers
- Planning and management of service related inventory
- GRN, E-way Bill Generation, Stock Management, Stock transfer related works
- AMC/CMC /Warranty Contracts Booking and Billing
- Payment collection and maintaining follow up records
- Planning of service calls for engineers based upon AMC/CMC/On Call Basis Services
- Key accounts management and planning for preventive maintenance
- Orders execution and keeping customers feedbacks related to services being provided
- Making reports, preparing proposals and contracts for corporate clients
Technical Project Coordinator(Sales & Marketing)- EV Tech & Power Quality
P2Power Solutions Pvt. Ltd
Noida
11.2021 - 06.2022
- Coordination with Sales & Service engineers, Customer Engagement and coordination in project management
- Maintaining sales records and reports
- Create & submit technical offer for new enquiry and quote best price
- Generate project ID: Maintain the project status and follow up to the relevant team for project completion
- Maintain payment follow up sheet, work order sheet and project status sheet
- Orders execution and keeping customers informed of delivery dates and delays
- Assist in the preparation and organizing promotional events for EV
- Responding to complaints from customers and give after-sales support when requested
- Making reports, preparing proposals and contracts for corporate clients
- Fulfill all the delivery requirements for smooth delivery to the customer
- Maintain files of test reports, RM test certificates and panel's certificates for inspection
- Encoding of orders in the database, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time
- Coordination with operations, designing, purchase, planning & logistic Team
- Billing Planning, Payments Follow Up, Material Follow Up, Dispatch Execution, Vendor Registration, Inspection schedule, arrange commissioning
Executive-Internal Sales management
Mantech Automation Pvt. Ltd
Delhi
01.2019 - 11.2021
- My Job Description Includes lead generation, proposal preparation, Customer Engagement, Billing Planning, Payments Follow Up, Material Follow Up, Dispatch Execution, Vendor Management And Mapping, Departmental Inventory Management, ERP Data Management And Reports Etc
- Stock allocation for dispatch material
- Lead generate & Proposal preparation
- Co-ordinate with costumer for daily orders and material requirement
- Material GRN and issue receipt generate by ERP system
- Material loading-unloading checking
- Planning for dispatch material
- Maintain different type of excel sheet of dispatch data, allocation, pricing, cost sheet
- To Co-ordinate with logistics & check packaging of goods and materials also handle local Transportation
- Prepare Quotation, vendors purchase order and sales order execution
- Create vendor registration and prepare sales related documents
- Material follow up, payment follow up and billing planning as per sales targets
NATIONAL HYDROELECTRIC POWER CORPORATION
Kullu
- Duration: 6 WEEKS
Education
MBA - Business Analytics
Uttaranchal University
Dehradun11.2024
Bachelor of Engineering - Electrical And Electronics Engineering
Sagar Institute of Science & Technology
Bhopal, MP01-2019
Intermediate -
Sanjeevni higher secondary school
MPHigh-School -
Sanjeevni higher secondary school
MPSkills
- Sales
- Marketing
- Operations
- Execution
- Data management
- Data analysis
- Operational planning
- Internal sales support
- Management
- Purchase
- Vendor creation
- Office administration
- Stock management
- Inventory management
- Vendor management
- Customer support
- Interpersonal skills
- Team player
- Problem solving
Accomplishments
- Employee of the month as a best supporter to customer and sales team in P2P Office.
- Appreciated as Mantech star of the quarter for July-sept, 2021.
- Appreciated as Mantech Employee of the month for Aug, 2021 & Sept, 2021 Consecutively.
Technicalinterface
Microcontroller based temperature & fan control system, Automatic Traffic lights control based on PLC, Automatic bottle filling using PLC, SCADA Design workshop at Institute level, Basics of Microcontrollers workshop at Institute level
Disclaimer
I hereby declare that the above information which I have given is true to my knowledge.
Additionalresponsibilities
- Vendor Creation in ERP.
- Providing sales and service related data to corresponding sales and service team member.
- Sales & Service documents management for Sales & service team.
- Mantech COVID-19 Prevention Team Member: To take care of management guidelines and various reports submission of all employees data in organization and outside the organization.
- Inventory Management & Stock checking.
- Active participation in exhibitions for promoting EV chargers sales in B2B segment.
- Draeger Office administration and taking care EHS of north zone team.
- Customer visits & submit new proposals for AMC & CMC related contracts.
Internship
National Hydroelectric Power Corporation, Kullu, Himachal Pradesh, 6 Weeks
Timeline
Sales Service Coordinator - Medical Division & Draeger Safety Division (North Zone)
Draeger India Pvt. Ltd
07.2022 - 09.2023
Technical Project Coordinator(Sales & Marketing)- EV Tech & Power Quality
P2Power Solutions Pvt. Ltd
11.2021 - 06.2022
Executive-Internal Sales management
Mantech Automation Pvt. Ltd
01.2019 - 11.2021
NATIONAL HYDROELECTRIC POWER CORPORATION
MBA - Business Analytics
Uttaranchal University
Bachelor of Engineering - Electrical And Electronics Engineering
Sagar Institute of Science & Technology
Intermediate -
Sanjeevni higher secondary school
High-School -
Sanjeevni higher secondary school