Radhika Kapoor
Chandigarh
Summary
Results-oriented Project Manager with eight years of experience successfully leading cross-functional teams to deliver complex projects on time. Demonstrated expertise in project management, change management, and process optimization, leading to significant efficiency improvements. Strong ability to foster stakeholder relationships, drive strategic initiatives, manage risks, and effectively ensure quality standards. Committed to leveraging emerging technologies to enhance operational processes and elevate customer experiences.
Overview
9
9
years of professional experience
Work History
Program Specialist
Atlassian
Remote
06.2023 - Current
- Lead the end-to-end delivery of small to medium-scale, multiple cross-functional, and multinational projects, ensuring timely execution and alignment with organizational objectives.
- Taking decisions to apply Agile or Waterfall methodologies to manage schedules, and better alignment with customer and resource availability, while maintaining adherence to quality control guidelines
- Work closely with the Data, Product, and Technology teams to develop accurate, up-to-date project plans, tech-forward solutions, and communicate them to all stakeholders, ensuring project clarity and alignment.
- Utilizing the DACI framework to facilitate efficient group decision-making, bringing structure to collaborative processes, and ensuring the integration of diverse perspectives in project planning.
- Managed risks, issues, and dependencies across projects using standard practices, proactively identifying and mitigating potential obstacles to maintain project momentum.
- Developed and implemented change management plans, working closely with internal teams to ensure the successful adoption of new systems and processes
- Organize and lead retrospective meetings, identifying key lessons, and actionable improvements to refine project execution for future initiatives.
- Coordinates stakeholder engagement, ensuring effective communication and alignment between diverse teams to meet project goals within a set time
- Create and maintain comprehensive documentation of processes to ensure consistency, transparency, and continuous improvement across operations.
Project Manager
HCL Technologies
Noida
06.2016 - 06.2024
- Part of the HR Transformation COE team, managing and catering to multiple sub-business units and processes, such as Change Management, Analytics, and TA Transformation, across geographies.
- Recommending strategies, implementing new processes, and fine-tuning standard processes for recruiting that fit within the requirements to bring the highest quality talent to the organization.
- Managing and exchanging information with all levels of management. Analyze data, generate throughput and insights, and utilize the same for continuous improvement.
- Pivotal role in creating a vision for change, providing inputs and critical feedback for the content and creative designs utilized for change management, in-house communications, social media company pages, and marketing material (banners, print posters, creatives, videos, etc.) for a smooth transition and adoption.
- Drive recruitment performance indicators: channel mix, SLAs, candidate experience.
Education
MBA - Human Resources Management
Balaji Institute of Modern Management
Pune05-2016
Skills
- Project Management Tools: JIRA, Confluence, Slack
- Methodologies: Agile, Waterfall, PMP, DACI
- Risk Management: RAID, RCA
- Change Management: Communication Planning, Stakeholder Engagement
- Documentation & Reporting: MS Project, Excel, PowerPoint, Signavio, Lucid Charts
- Communication: Strong written and verbal communication skills, adept at stakeholder communication, change management, and project reporting
- Problem Solving: Attention to details, Proactive in identifying problems, finding innovative solutions, and collaborating with cross-functional teams to resolve challenges
- Organizational Skills: Highly organized, able to manage multiple projects simultaneously and prioritize tasks to meet deadlines
- Collaboration: Works effectively within both technical and non-technical teams, building strong relationships at all levels of the organization
- Adaptability: Ability to work under pressure, meet deadlines, and adapt to changing priorities and business needs
Social
LinkedIn Profile - https://bit.ly/3XGO89K
Timeline
Program Specialist
Atlassian
06.2023 - Current
Project Manager
HCL Technologies
06.2016 - 06.2024
MBA - Human Resources Management
Balaji Institute of Modern Management
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